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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,195 Reviews

7,195 Reviews of Al Hendrickson Toyota - Service Center

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November 26, 2019

Professional Jessica was my service advisor. She provided excellent customer service, was attentive and made the experience pleasant. Appreciated the quality of se More

by GINA_AGOSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 27, 2019 -

Al Hendrickson Toyota responded

Hi Gina - It's great to hear that Jessica earned your business with her excellent service! Thank you for taking time to share this feedback. We look forward to your next visit with us at Al Hendrickson Toyota.

November 26, 2019

Great It is always a pleasure to interact with Jarrett. He makes things seem less and easy. No pressure ever put, and makes sure I have all information. More

by jackie.klein30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Al Hendrickson Toyota responded

Hi Jackie - We appreciate your feedback and are so glad to hear that Jarrett makes your service visits easy. Thank you from all of us at Al Hendrickson Toyota!

November 26, 2019

Very fast service,and amazing staff Staff is just very helpful. They do everything to make sure you have the best service, definitely will come back often. Love it!!!! May car was done i More

by luiza.flausino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 26, 2019 -

Al Hendrickson Toyota responded

Luiza, thank you for the review! We are so grateful to have your business. Providing our customers with the best service is always our priority here at Al Hendrickson Toyota, and we are proud to hear that we made that happen for you. We look forward to seeing you again!

November 26, 2019

Best service writer Always great service from Henry Delgado at Al Hendrickson Toyota! It could be the best service that you can get in a car dealership. Thanks Henry. hap More

by GARY.GFATEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Al Hendrickson Toyota responded

Hi Gary - We are so happy that you can depend on Henry to take the best care of you and your vehicles! Thanks so much for being part of the Al Hendrickson Toyota family. We hope you have a great Thanksgiving.

November 26, 2019

Always great Henry was great as well as the valet. Having coffee and pastries while I wait as well as WiFi was also good. Have been coming to Hendrickson and since More

by sergeant.phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Al Hendrickson Toyota responded

It means so much to all of us here at Al Hendrickson Toyota that we have earned your loyalty! Customer satisfaction is our highest priority, and we couldn't be more pleased to hear that you enjoy your time with us. Henry is great, and we will be sure to share your kind words with him. We will have coffee and pastries waiting for the next time you visit!

November 25, 2019

Fast and friendly Service was fast and friendly. Never have any problems when I bring my car in! Super easy and affordable. Daniella was great, she called and let me kn More

by KRISTYLLEWIS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Larranaga
Nov 25, 2019 -

Al Hendrickson Toyota responded

Hi Kristy - It's great to hear that you can depend on the Al Hendrickson Toyota team to take excellent care of your and your vehicle! We appreciate you trusting us with your business time and time again. Have a wonderful week!

November 25, 2019

Excelente Thank you for excellent service fast efficient I see a good selection for people in this company.Robert kopis excellent man, he is a professional note More

by PRSAMUELBETHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert kopp, Gary Cann, Luis P
Nov 26, 2019 -

Al Hendrickson Toyota responded

Thank you for the very kind feedback! We noticed that you rated some of our team members 1 star, could you have meant to rate them 5 stars? Please let me know if there is anything we could have done to improve your experience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 25, 2019

Service completed, but service person didn’t go over what was done like has been done before. Didn’t feel like people were as caring as previously More

by JEANNECHM47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Al Hendrickson Toyota responded

Jeanne, I'm sorry to hear that we didn't provide a thorough check-out overview for you! I would be more than happy to discuss this with you, if you would like. Please feel free to give me a call when it's convenient for you. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

November 24, 2019

Excellent Shedrick was exceptionally helpful as always . I will always recommend Al Hendrickson and staff for any car and service needs. All are very friendly a More

by AZADALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson, Dexter Marshall
Nov 25, 2019 -

Al Hendrickson Toyota responded

Thank you so much for being a loyal Al Hendrickson Toyota customer! It means a lot that you can depend on Shedrick for helpful service, every time. Have a great week!

November 24, 2019

Friendly Great service! Went in the morning and was helped right away and was out within an hour. Shedrick helped me multiple times and was very friendly. More

by LISAG2417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 25, 2019 -

Al Hendrickson Toyota responded

It's great to hear that your recent service visit went smoothly and quickly. Thank you for reviewing us and for mentioning Shedrick! We look forward to seeing you next time at Al Hendrickson Toyota.

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