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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,205 Reviews

7,205 Reviews of Al Hendrickson Toyota - Service Center

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November 13, 2019

NOT my experience You have consistently ignored my requests to delete my e-mail from your service records as I am NOT William Carroll, but Thomas Carroll and have no de More

by CARROLLTOM5
Recommend Dealer
No
Employees Worked With
None of them
Dec 03, 2019 -

Al Hendrickson Toyota responded

I'm very sorry that you've been receiving unwanted emails and that we haven't gotten back to you about this sooner. Would you please call me and provide your email information? I will make sure this gets handled. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 13, 2019

Window tint Al Hendricksons employees alway do a great job no matter what the service is. They did a great job on the window tints of my daughters car. Thank you More

by MILDALIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you can depend on the Al Hendrickson Toyota team for all your auto service needs! Thank you for supporting us with a great review.

November 13, 2019

Great quick friendly service Great staff very knowledgeable prices are very competitive. Fast service short wait. Wi fi coffe and snacks in the service lounge area. Would absolut More

by RPONE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus , Dexter Marshall
Nov 13, 2019 -

Al Hendrickson Toyota responded

Thank you for the great feedback about our service, prices, and facilities! We are delighted to earn your recommendation.

November 12, 2019

Great Experience I took my car for my 10000 miles service I was in & out in about 1 hour I was very please with the job the did and Robert was able to answer all they More

by Nadir H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, kopp
Nov 12, 2019 -

Al Hendrickson Toyota responded

Hi Nadir - We are so glad that Robert was able to address all of your concerns during your 10K service visit. Thank you for trusting the Al Hendrickson Toyota team with your vehicle!

November 12, 2019

Great Service! Thanks so much for the help and quick service! I really appreciate the service that Jarrett gives. He's very helpful and good customer service. Thank More

by SYLVIATONG_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Prompt service It was a busy and they were still able to get me out within a few hours. Chris was very kind and even offered his condolences as I mentioned I was hea More

by mziverson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Al Hendrickson Toyota responded

We are very glad that Chris and our team were able to assist with your service needs in a timely manner. Thank you for trusting us with your business and sharing your story!

November 10, 2019

Service staff Most service reps are good however avoid couple of bad ones. The worst service advisor is a guy with black hat. His name is Jarret I believe. He is More

by nadeemu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Al Hendrickson Toyota responded

I'm concerned to see this feedback as we want our guests to receive five-star service, every time. I'd like to address these issues but will need further information to do so. If you're willing to share the details of your experience, I hope you consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 09, 2019

Very Helpful Everyone was very helpful. they took they time to help me. As soon as i parked.They came up to me and direct me to who i need to speak to. More

by MARIA_ALEJANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Al Hendrickson Toyota responded

Thank you so much, Maria! If any future issues should arise, the Al Hendrickson Toyota team will be here to help.

November 09, 2019

Fast and courteous service Oscar was very attentive while I described my service needs. The service itself was done quickly. The waiting area was clean and offered coffee and pa More

by CJHOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Nov 11, 2019 -

Al Hendrickson Toyota responded

Thank you for the positive feedback about our service and facilities! Reviews like this one make our day. Hope to see you soon!

November 09, 2019

Outstanding SERVICE! Each time I go Oscar is so professional and Awesome l. I also would like to give a shout out to Craig and Andre. I was thinking of trading in my car More

by DITRAVELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I disnt see Craig name on the list and also Oscar in service., Fred Mohi, Andre Caldero
Nov 11, 2019 -

Al Hendrickson Toyota responded

It makes us smile to hear that you can turn to the Al Hendrickson Toyota team for all your auto service needs and know you'll be well taken care of. Thank you for writing us a review and mentioning Oscar, Craig, and Andre. We are grateful for your loyal business!

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