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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,081 Reviews

7,081 Reviews of Al Hendrickson Toyota - Service Center

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September 20, 2019

excellent always a pleasure to get my car serviced there. Jarret is professional and very friendly . Great job by everyone. Thank you. See you again next time More

by BILLROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Al Hendrickson Toyota responded

Hi Bill - It makes our day to hear that you enjoy your visits to Al Hendrickson Toyota! Thank you so much for the kind words about Jarret and our Service Team. We are really grateful for your continued support and look forward to your next visit.

September 20, 2019

my advisor was great Daniella was awesome. I had some unfortunate events with the mechanic not fixing my car right the first time but when I had to come in the next day, More

by VIRIVERA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniella decasanova
Sep 20, 2019 -

Al Hendrickson Toyota responded

Thank you very much for your review! We are very glad to hear that Daniella helped ensure that you drove home a satisfied customer after the issues you experienced your first visit. We take feedback seriously and will take this to heart moving forward. Have a wonderful weekend!

September 20, 2019

Fast, organized Marlon was very friendly, told me exactly what I needed to be done for my first maintenance since I missed my car. I was in and out much quicker than More

by thyssa7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon, I think
Sep 20, 2019 -

Al Hendrickson Toyota responded

Thyssa, thank you for the great review of our service at Al Hendrickson Toyota. We're glad you can count on Marlon to take great care of you and your vehicle!

September 20, 2019

Friendly, efficient, informed staff. Very efficient and prompt service. Answered all my questions. Made to feel welcome. Really appreciated the valet service to & from my home. This deale More

by FLOWERLADI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Sep 20, 2019 -

Al Hendrickson Toyota responded

Thank you for the compliments of our service team here at Al Hendrickson Toyota. I'm glad you could take advantage of our valet service and to know that you feel so welcome. We're grateful to have your business and look forward to seeing you next time.

September 19, 2019

service adviser very professional and knowledgable the service was quickly done the only inconvenience was that my vehicle when checking if the tires had been rotated I discover a scratch in the rear More

by RRIVERA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Al Hendrickson Toyota responded

Thank you for your feedback. We apologize for this scratch and look forward to repairing it for you. If you have any questions, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 19, 2019

Chris Leporte a real pleasure. Convenient. good time for service done. Easy to make appointment on line . Waiting for service was acceptable. Hours are very convenient and I can go More

by susan.haltrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Al Hendrickson Toyota responded

Hi Susan - It's great to hear that Al Hendrickson Toyota is a convenient option for all your auto service needs! Thank you very much for your feedback. We look forward to your next visit with us.

September 19, 2019

Excellent Always good never any issue Chris K makes sure he communicates throughly if there are any issues with the car. I have only used him for the past years More

by stephaniegray1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino white
Sep 20, 2019 -

Al Hendrickson Toyota responded

Stephanie - We are so lucky to have you as a loyal Al Hendrickson Toyota customer and are thrilled that you can depend on Chris to keep your car running smoothly and safely. Thank you very much! We wish you safe and happy driving.

September 18, 2019

Excelente!!! He dado el rating de 5 estrellas porque considero que me han tratado muy bien y con respeto y también porque le hicieron el servicio a mi carro en tie More

by HATINROSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Great service Great and speedy service! Klauss at coconut creek toyota is who I turn to for fast service! Always a pleasure at toyota in coconut creek! More

by C_BROWN219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Sep 18, 2019 -

Al Hendrickson Toyota responded

Thank you for stopping by to leave Al Hendrickson Toyota a wonderful review! We are so pleased you had a wonderful service visit and that our team was able to get you back out on the road quickly. Hope to see you again soon!

September 18, 2019

5000 mile first service for my new RAV4 I called to make an appointment and they were able to see me the next morning at 7 am. Robert was very efficient and it was all done in one hour. More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Mohi, Shedrick Anderson, Ken Bergmann, Sherylene C, Austin R
Sep 18, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review of Al Hendrickson Toyota! It's wonderful to read about your prompt service appointment with Robert on our team. Your support is greatly appreciated! We hope you will visit us again and have a great day!

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