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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,215 Reviews

7,215 Reviews of Al Hendrickson Toyota - Service Center

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October 12, 2019

Service oil change just had service done in a timely matter/ was unable to help me update my Bluetooth/ both the Toyota co and service unable to help me reset my Bluetoo More

by JEL33322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

Al Hendrickson Toyota responded

I'm glad to hear you were able to have a smooth and efficient service visit. The Bluetooth reset seems like an interesting issue, sorry to hear you're having challenges. Feel free to reach out so we can continue to work on this together.

October 11, 2019

Toyota service dept Norman was my service writer for years until he got a well deserved promotion . He is so kind and caring and and makes us feel like family. More

by smacshaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that Henry delivered the five-star service you've come to expect at Al Hendrickson Toyota! Thank you very much for your years of business. We are honored to have you as a loyal customer.

October 11, 2019

Friendly and timely service Oscar Vizcarra was in charge of my service and he was great. He took care of everything my car needed in a timely fashion and with great attitude. More

by EGV0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Oct 11, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that Oscar delivered a five-star service experience! Thank you so much for coming to Al Hendrickson Toyota. We hope you have a great weekend.

October 11, 2019

Excellent Very good experience. Jarrett Elder made my experience worthwhile. Appreciate his service. I would definitely recommend anyone to Al hendrickson toyot More

by JHAMARI_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that you're a satisfied customer! Thank you so much for posting about your experience and mention Jarrett. It means a lot that we earned your recommendation.

October 11, 2019

Always a good experience Shedrick was my service rep....professional,courteous and took time to answer questions I had....that's been my experience with this dealership every More

by FPVIRGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 11, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you've received consistently excellent service from the team at Al Hendrickson Toyota! Thank you for trusting us with your business time and time again. We hope you have a fantastic weekend.

October 10, 2019

Confused I was there for an oil change i just got the car 6 months ago and am under warranty for 3 years. I was advised that the car needed a $200 oil change. More

by jrpolanco11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A. Adventi
Oct 29, 2019 -

Al Hendrickson Toyota responded

I am happy to answer any questions you have concerning the warranty coverage for your vehicle and discuss your invoice as well. It's concerning that you are unsure of the work we performed, so I'd like to look over your visit history and address your concerns. However, I'm unable to pull up your information without your full name. Would you please consider calling me directly? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

October 10, 2019

thorough and safety conscious My Sienna has over 120,000 miles on it and the service department at Al Hendrickson Toyota has kept it running smoothly and reliably since the day I b More

by Florida Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you can depend on the Al Hendrickson Toyota team to keep you safe out on the roads! Thank you very much for your repeat business and continued support.

October 10, 2019

Service good service and customer service is very good, Price are high but service is good, Henry is very kind person and had good manners and know how to tal More

by jose.salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2019 -

Al Hendrickson Toyota responded

We are so thankful for your business and your review, thank you! It's great to read your kind words about Henry on our team, too. Have a great day and see you next time! The Al Hendrickson Toyota Team

October 10, 2019

Oustanding service from Jarrett! Jarrett, is always happy, courtesy, professional and can rock the same style hat as me. Tremendous asset to your company! As always, job well done. More

by GabrielDBerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Oct 10, 2019 -

Al Hendrickson Toyota responded

There are so many kind words in your review which we love! Thank you so much, Gabriel. We are glad to have you as part of the Al Hendrickson Toyota family.

October 09, 2019

Vehicle not repaired I brought my vehicle in for a warranty concern for a rattling door panel technician told me noise was unable to duplicate despite myself sitting in ve More

by MOPARLIFE94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Oct 29, 2019 -

Al Hendrickson Toyota responded

Customer feedback is important to us so I appreciate you bringing these issues to my attention. I apologize for the frustration. I'd be happy to schedule a drive with you and a technician so we can duplicate the rattle. Would you consider calling me directly so that I can address your concerns? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

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