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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,211 Reviews

7,211 Reviews of Al Hendrickson Toyota - Service Center

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September 08, 2019

Oil change Someone went to pick up food or run errands in my car because there were 4 miles put on my car. Even if it was test driven around the dealership 4 tim More

by SHAMIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Al Hendrickson Toyota responded

Shamika, I'm surprised to see this feedback here as this isn't something our team would do. I will look into your vehicle history so that I can look into this. Feel free to give me a call to discuss. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 08, 2019

Thank you Jarrett! Jarrett was my service representative. He remembered me from my previous visit and was so friendly and helpful. He is very professional, knowledgeab More

by S_DENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Al Hendrickson Toyota responded

Thank you for your many kind words about Jarrett! We are so glad that you can depend on him for friendly service. We also appreciate your feedback about the service you received and will make sure this issue is addressed. Have a wonderful week!

September 08, 2019

Service for my Toyota Corolla Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them an More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claud fantastic customer service. I am going to service my Corolla there from now on, Shedrick Anderson, Juan Diaz, Ken Bergmann, Sherylene C
Sep 09, 2019 -

Al Hendrickson Toyota responded

What a great review of Al Hendrickson Toyota! It's great to read that you can always trust Claud to take the best care of you and your Toyota Carolla! Thank you for your business and for recommending us to your friends and family.

September 08, 2019

Excellent Muy buen servicio al cliente, muy rapido. Lo unico es que me gustaria que lavaran los autos si tuvieran el tiempo y que atiendan a los clientes por ll More

by MAXIMCORDOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
September 08, 2019

Great job norman Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. No More

by JeremyNath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Al Hendrickson Toyota responded

Hi Jeremy - We love that you can turn to Norman whenever you have auto service needs and know that you will receive five-star care! Thank you very much for your continued support. We look forward to serving you next time!

September 08, 2019

Great customer service! Check in and out were extremely easy and very quick. All the employees were cheerful and friendly! Chris K was very friendly and professional. With To More

by TRACYBURTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Al Hendrickson Toyota responded

Thank you for posting about your recent service visit, Tracy! We are so glad that Chris and our team delivered friendly service. If any future issues should arise, we will be here to help.

September 07, 2019

Fantastic I had an unexpected problem with my battery. Jarrett took care of me right away and I was able to make my appointment on time. Jarrett is amazing. More

by LINDAMEYER1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! It's so great to read how Jarett was able to take care of your problem with your battery quickly and was able to get your back out on the road in a timely manner. Your feedback about the calls are appreciated and they will be shared with the team to review. We hope to see you again soon!

September 07, 2019

excellent I worked with Robert Kopp he was very informative and helpful. He got my car done quickly and did a great job. He was honest and gave me an accurate q More

by jposner256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert kopp
Sep 09, 2019 -

Al Hendrickson Toyota responded

Thank you for the excellent review of Al Hendrickson Toyota! We are so pleased to read you had a wonderful service visit with Robert on our team. Thank you for your business and hope to see you again soon!

September 07, 2019

Service center maintenance and repair visit Came in for maintenance & as it turns out New Air compressor. Made an appointment on line which was easy to do and my service technician Robert Kopp More

by bjhboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Koop. He’s great I intend to get him when I visit always
Sep 09, 2019 -

Al Hendrickson Toyota responded

Thank you for coming to Al Hendrickson Toyota for your maintenance service and air compressor replacement! We appreciate your feedback about our service as it will help us improve for next time. Have a wonderful week.

September 07, 2019

Awesome service as usual! Great, friendly and efficient service as usual by Klaus and both shuttle drivers that assisted me this weekend. The entire transaction and experience More

by Amanda Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Sep 09, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that you receive consistently excellent service from Klaus and the Al Hendrickson Toyota team! Thank you so much for your repeat business, Amanda. We are grateful for your support.

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