Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,211 Reviews of Al Hendrickson Toyota - Service Center
Oil change Someone went to pick up food or run errands in my car because there were 4 miles put on my car. Even if it was test driven around the dealership 4 tim Someone went to pick up food or run errands in my car because there were 4 miles put on my car. Even if it was test driven around the dealership 4 times to check the brakes, transmission or whatever the case may be, it still wouldn't equate to 4 miles. Aside from that, I'm sure the service was fine. More
Thank you Jarrett! Jarrett was my service representative. He remembered me from my previous visit and was so friendly and helpful. He is very professional, knowledgeab Jarrett was my service representative. He remembered me from my previous visit and was so friendly and helpful. He is very professional, knowledgeable, and made my visit worry free. He is the best!! On another note, the day before my service appointment, I called to see what time the service department closed because I wanted to bring my car in right away as it was not safe to drive and I was obtaining a tow truck through my insurance company. The person I spoke to said the service department closed at 5:30 p.m. and there was no one I could talk to. I was confused because your web site stated you were open until 7:00 p.m. So that I made an appointment for the next morning. You may want to have a chat with the person who answered the phone. More
Service for my Toyota Corolla Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them an Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them and I will speak to Claud for all of my services and I know that Claud can be trusted completely. Claud also had my car picked up which was a very big help to me. More
Excellent Muy buen servicio al cliente, muy rapido. Lo unico es que me gustaria que lavaran los autos si tuvieran el tiempo y que atiendan a los clientes por ll Muy buen servicio al cliente, muy rapido. Lo unico es que me gustaria que lavaran los autos si tuvieran el tiempo y que atiendan a los clientes por llegada More
Great job norman Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. No Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. Norman is a great asset to your team!!! More
Great customer service! Check in and out were extremely easy and very quick. All the employees were cheerful and friendly! Chris K was very friendly and professional. With To Check in and out were extremely easy and very quick. All the employees were cheerful and friendly! Chris K was very friendly and professional. With Toyota Care of did not have to pay for anything. More
Fantastic I had an unexpected problem with my battery. Jarrett took care of me right away and I was able to make my appointment on time. Jarrett is amazing. I had an unexpected problem with my battery. Jarrett took care of me right away and I was able to make my appointment on time. Jarrett is amazing. The only problem I had was with the people who keep calling and asking about buying my car. I hate that!!!! More
excellent I worked with Robert Kopp he was very informative and helpful. He got my car done quickly and did a great job. He was honest and gave me an accurate q I worked with Robert Kopp he was very informative and helpful. He got my car done quickly and did a great job. He was honest and gave me an accurate quote. More
Service center maintenance and repair visit Came in for maintenance & as it turns out New Air compressor. Made an appointment on line which was easy to do and my service technician Robert Kopp Came in for maintenance & as it turns out New Air compressor. Made an appointment on line which was easy to do and my service technician Robert Kopp was great as usual. Kept me informed showed concern. I will say cashier who checked me out did not smile greet me or thank me. I checked our 5:28 PM Friday. She was a disappointment I do not know her name didn’t see name tag and she only said minimum. More
Awesome service as usual! Great, friendly and efficient service as usual by Klaus and both shuttle drivers that assisted me this weekend. The entire transaction and experience Great, friendly and efficient service as usual by Klaus and both shuttle drivers that assisted me this weekend. The entire transaction and experience was awesome. More