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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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January 30, 2023

The dealership is fine. Opportunities are definitely for communication between sales and service team. The service team especially Oscar was amazing. More

by Onealexonly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Al Hendrickson Toyota responded

Thank you for highlighting Oscar's excellent service! The entire Al Hendrickson Toyota team appreciates your feedback and support.

January 29, 2023

Friendly and helpful customer service in getting my car in queue and to speak with a service manager More

by JUDSBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carvens Joseph
Jan 29, 2023 -

Al Hendrickson Toyota responded

It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Al Hendrickson Toyota.

January 29, 2023

I returned to Al Hendrickson Toyota for service and was pleasantly surprised. The service manager was polite efficient and thorough as well as being pleasant. I was very pleased with my service and thank y More

by CATHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad that the Al Hendrickson Toyota team was nice to work with. We appreciate your trust in us to assist you, and we'll see you next time.

January 29, 2023

I am very happy with service attended at Al Hendrickson Toyota, all people are very nice, and the facilities are very comfortable. Thank you. More

by HJBN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thanks so much for giving the Al Hendrickson Toyota team such a glowing review. We appreciate your kind words and look forward to your next visit!

January 28, 2023

Jarrett was expeditious as usual, I love getting in Early and getting out to get on with My Day. I APPRECIATE you Sir More

by SAMUELS3911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Samuel, thank you for the review! We are thrilled to hear that Jarrett delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 28, 2023

Service center Jennifer is excellent. Issues that i have: 1. When my truck is returned the seat is always moved. Back and then reclined. 2. Even though the service people where gloves More

by hjwalk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton. 5 Stars
Feb 08, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad to hear that Jennifer delivered such a successful service experience. With regard to the rest of your feedback, we are always looking for ways to improve for our guests and we will be sure to work towards improving our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

January 28, 2023

I went to al Henderson toyota Wednesday the 25th that was extremely good friendly people I was happy with my service More

by RANDYDORVILUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Randy, thank you for the review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

Es el segundo léase que sacó con ustedes y será la prioridad para el proximo More

by EDUARDO.RUBAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jan 30, 2023 -

Al Hendrickson Toyota responded

Muchas gracias por la reseña fantástica, Eduardo!

January 28, 2023

Very good customer service. Henry is the best very understanding and patient. I am a femald and I enjoy communicating with him.👌 More

by SPOOGY70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for your review! We're glad that Henry impressed you! We appreciate the feedback and trust in the Al Hendrickson Toyota team to assist. See you next time!

January 28, 2023

Need to review my purchase agreement when I purchased my car coming off a lease. Who do you suggest I see to answer a few questions? (No phone call appointment ?) Text me or send an email. 954-540-9369 or More

by gdoyle7
Recommend Dealer
No
Employees Worked With
Zeke Howes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for reaching out. I would be more than happy to step in and answer any outstanding questions you may have and hopefully earn your five stars. In the event that I am unable to reach you, please consider giving me a call at the number I've listed below. I look forward to speaking with you. Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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