Al Hendrickson Toyota - Service Center

Al-Hendrickson Dealership and service staff has been excellent...I definitely would recommend this dealership and that you will never be disappointed with them excellent...I definitely would recommend this dealership and that you will never be disappointed with them More

It’s always a pleasure to go to AL HENDRICKSON Toyota Jennifer, you’re the best. Thank you for your service. Keep it up Toyota Jennifer, you’re the best. Thank you for your service. Keep it up More

El servicio recibido fue muy bueno y me voy satisfecho. Volveré para recibir el proximo servicio Volveré para recibir el proximo servicio More

John Guimban is an Excellent service advisor. He was Knowledgeable, Enthusiastic, and an overall Nice Guy! He was Knowledgeable, Enthusiastic, and an overall Nice Guy! More

Mr. Charles was inattentive on the phone personal call. Did not contact me when car was ready for pick up, ending up waiting an extra hour for car.. It was hard to get ahold of him or anyone in the car se Did not contact me when car was ready for pick up, ending up waiting an extra hour for car.. It was hard to get ahold of him or anyone in the car service, I kept getting transferred until I spoke with manager of car care services to get a hold of Charles to contact me. I was not please with the customer service received More

The customer service sucks. No one will call you back after leaving multiple voicemails. I’m still waiting on a phone call back No one will call you back after leaving multiple voicemails. I’m still waiting on a phone call back More

Good process of providing services to customers. It would be good if staff members walked up to customer car and tell them where to go. There are a bunch of counters where cars are brought up but h It would be good if staff members walked up to customer car and tell them where to go. There are a bunch of counters where cars are brought up but how would customer know if they have to check in or wait for staff member to approach them. Or they could put some signs that instruct the customers on what to do when they first arrive at the service center. More

The best services, fast and efficient. Thanks to Oscar that made sure the car was okay. He was great! Thank you! Thanks to Oscar that made sure the car was okay. He was great! Thank you! More

Krause in the service department was wonderful to work with. I will definitely request him for my next appointment. with. I will definitely request him for my next appointment. More

Jarret the Service writer is very helpful and knowledgeable however I'm not to happy with the outcome of the work, I've already taken it back because of work not done properly and unfortunately l knowledgeable however I'm not to happy with the outcome of the work, I've already taken it back because of work not done properly and unfortunately looks like I have the same problem all over again. Granted the vehicle is older the work that was done should've made a difference in the feel of the suspension and alignment. Looks like I will be returning again. Come on Toyota I'm sure you can make it right ! More