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Alan Webb Mazda

Vancouver, WA

4.7
1,236 Reviews
Whether you're in need of a new 2023-2024 Mazda or used car, our skilled auto staff is here to help you find exactly what you're looking for. Looking for reliable service or parts center serving the Vancouver, Portland, Beaverton, Gresham or St. Helens, OR areas? Come on down and get your fix at Alan Webb Mazda today! Speaking of new 2020-2021 Mazda CX-5, Mazda3, Mazda6, Mazda CX-9 and Mazda5 models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Alan Webb Mazda. If there are any questions you have that need answering, the automotive experts on our staff are here to cater to your every automotive need.
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3716 NE 66th Ave

Vancouver, WA

98661

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Showing 1,236 reviews

December 09, 2021

Alan Mazda knows there’s stuff and the great customer service withDetrick he was great and knowledgeable. I will refer to my friends keep up the good work More

by Keone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Keone2000 responded

Great

Dec 09, 2021 -

Keone2000 responded

Great

Dec 09, 2021 -

Keone2000 responded

Great

Dec 13, 2021 -

Alan Webb Mazda responded

Roy, Aw shucks. Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Detrik was great and knowledgeable and we earned your recommendations. We look forward to seeing you and your Miata in the future. Take care and have a wonderful holiday season. Sincerely, Your Alan Webb Mazda Auto Family

December 08, 2021

Detrick in the service department is a pleasure to work with. We’ve never had a bad experience at Alan Webb Mazda. Thank you to your excellent staff. More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Alan Webb Mazda responded

Hello, Awesome! We are pleased to hear that Detrik was a pleasure to work with and that you continue to receive excellent service from our staff. Thank you for choosing Alan Webb Mazda for your vehicle's service needs. Take care and happy holidays! Sincerely, Your Alan Webb Mazda Auto Family

December 07, 2021

Claimed to fix car didn’t fix car The first time , 2nd free check and lied about fixing it said they don’t know what I’m talking about lol lame as xxxx More

by lol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Detrik Blue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Service Advisor, Detrik Blue, to discuss this matter at 360-334-3000 ext 332 or detrikb@alanwebbautogroup.com

December 04, 2021

Very professional and timely with vehicle. Customer service was excellent. I will continue to take my vehicle there to get maintenance and repairs done. More

by Stanley Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Alan Webb Mazda responded

Stanley, We are thrilled to hear that we have earned your loyalty. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your truck's service needs. take care and have a wonderful holiday season! Sincerely, Your Alan Webb Mazda Auto Family

December 01, 2021

Friendly . Kept me up to date . Had new key fob ready when I came in . I cannot remember her name but was using Detrik's computer as he was off . More

by Zanyzanne61@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

December 01, 2021

I scheduled an appointment for routine maintenance with Alan Webb Mazda on 66th Ave, Vancouver, WA. When I arrived, the staff was very welcoming and helpful. During the maintenance I was in the waiting roo More

by dimkav97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

dimkav97 responded

Detrik Blue was very helpful and friendly as a service advisor during my routine maintenance at Alan Webb Mazda. My whole experience at this dealership exceeded my expectations.

Dec 02, 2021 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share your experience with us. We value your time and feedback. It helps us to grow a positive customer experience for you and others. We are thrilled to hear that Detrik was helpful and friendly. We look forward to seeing you in the future, Have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Familt

November 30, 2021

I was welcomed, my questions were answered and I had the best experience at Alan Webb Mazda. More

by samuel.pasillas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Griffin, Jay Salaz
Dec 02, 2021 -

Alan Webb Mazda responded

Samuel, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that you had the best experience at Alan Webb Mazda. We look forward to seeing you and your Mazda3 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

November 29, 2021

Great service.. great help from the people at check in.. very satisfied with the services .. I don’t like the surveys More

by sldickston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gilcrease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Quiding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Alan Webb Mazda responded

Sandi, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

November 28, 2021

Very considerate in trying to get my Hyundai Elantra in for an oil change. They worked me into an already filled schedule and had me out quickly! Thank You Dietrick. More

by jaycsalaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Howard
Nov 29, 2021 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Jay! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

November 25, 2021

I've been bringing my vehicle here for several years now and am always in and out without any issue. The administrative staff is great too! More

by rian.wilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Alan Webb Mazda responded

Rian, Thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

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