Alan Webb Mazda

Consistent Good Service I have been using the Alan Webb Mazda service department since I purchased my vehicle in 12/2014. The staff are always pleasant and the service is ex I have been using the Alan Webb Mazda service department since I purchased my vehicle in 12/2014. The staff are always pleasant and the service is excellent. More

Great, no pressure sales from Devin! Devin took great care of us, with out pressuring us to buy, gave us the freedom and time we needed to figure out what to do, while giving us all the i Devin took great care of us, with out pressuring us to buy, gave us the freedom and time we needed to figure out what to do, while giving us all the information we needed in a timely matter. We finally ended up with what we wanted at the price we were looking for. Thanks Devin for all your help! More

Best Mazda dealer in Northwest Best dealer and service experience I have known so far! Courteous and friendly. Work was done in a timely manner, and all charges fully explained. Best dealer and service experience I have known so far! Courteous and friendly. Work was done in a timely manner, and all charges fully explained. More

Oil change and tire rotation The attending employee was very friendly and helpful. The wait time was short. The waiting area is always clean . As with the restroom, it is always c The attending employee was very friendly and helpful. The wait time was short. The waiting area is always clean . As with the restroom, it is always clean and stocked. More

WORST DEALERSHIP EVER To start off, do yourself a favor & DO NOT go to this dealership. Just spare yourself all together. I went in on a Thursday, started at another dealer To start off, do yourself a favor & DO NOT go to this dealership. Just spare yourself all together. I went in on a Thursday, started at another dealership in Portland with great service and ended my day at Alan Webb. Found a car that I liked, test drove it etc. Peter to be exact about who helped me started off with "Im on my smoke break but I can help you". ??????? HUH. Anyways, he ended up insulting my job title saying "if you were a broker you'd be making a lot more money than you are", interrupted my father mid sentence saying that "he wasn't talking to him" when we were clearly there all together and several times interrupted us while we were talking, oh & he also took two more smoke breaks while we were sitting there in his chair waiting.. The last straw was when he told my father that we all stood up and walked out, but Peter proceeded to walk up to my window and continue his selling pitch...and then called me. Moral of the story, would have boughten the car, but my experience there was less than pleasant. There's a strong reason that they have an F with the Better Business Bureau. Please read all of the reviews below before your waste your time and money at this place. More

Fantastic customer service The reason for five star is because of customer service. Peter Gregg is the quientesstial salesman who takes the time to make the Numbers work. My The reason for five star is because of customer service. Peter Gregg is the quientesstial salesman who takes the time to make the Numbers work. My car is what I wanted fun to drive, all the bells and whistles with economy to boot! Mazda is hard to beat as far as I'm concerned. If driving something more expensive than a Mazda,. You really should stop by and see what they have. One more thing a couple winter's ago we had 14 inches of snow. Colin had a set of beautiful Mazda rims he said he'd kept tripping over, needed to sell them. He said. He gave my husband an awesome price and I was able to get to work in that horrible snow! Thanks Colin More

They'll adapt to the customer I went in for a test drive and a good idea of the price I wanted. Peter Gregg exceeded my expectations regarding the test drive (I've had a couple oth I went in for a test drive and a good idea of the price I wanted. Peter Gregg exceeded my expectations regarding the test drive (I've had a couple others at other dealers), making sure to show everything the 6 had to offer. Negotiation was quick, reasonable and no pressure, which is a refreshing change from their competition. Justin Lang set up my financing the way I wanted and even got me a lower rate than what I got initially. Peter had given proper follow up and has made sure to offer assistance should I need it. Thanks! More

Fantastic service Had a recall, they got me in immediately and put me into a loaner car, service was done at a very timely manner and the staff was first class Had a recall, they got me in immediately and put me into a loaner car, service was done at a very timely manner and the staff was first class More

Excellent Everyone was Polite and courtes. Good experience all the way around! I do appreciate everyone that worked with me. Very honest and straight forward pu Everyone was Polite and courtes. Good experience all the way around! I do appreciate everyone that worked with me. Very honest and straight forward purchase. More

Great service Friendly, helpful staff with excellent sales service. Follow up was prompt and very thorough. We bought two cars there within 2 weeks and each exper Friendly, helpful staff with excellent sales service. Follow up was prompt and very thorough. We bought two cars there within 2 weeks and each experience was excellent More