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Alan Webb Mazda
Vancouver, WA
1,250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,250 Reviews of Alan Webb Mazda
December 07, 2020
Took 3 hours for a simple oil change. The appointment I had before this one I had to cancel because apparently there was not going to be an oil tech on site..... had before this one I had to cancel because apparently there was not going to be an oil tech on site..... More
by karyvaughn
Verified CustomerEmployees Worked With
Do not know her name at the desk
December 03, 2020
Quick, courteous, professional. Took the stress out of the whole car buying experience after my accident. Thanks to Collin, Charles, and the rest of team! the whole car buying experience after my accident. Thanks to Collin, Charles, and the rest of team! More
by KimK
Employees Worked With
Charles in finance, Collin Griffin
November 30, 2020
Devra in service is extremely helpful and stays in touch with you which makes you very comfortable, highly appreciated. The GM Chris is top notch making sure the customer is taken care of and all aspects of with you which makes you very comfortable, highly appreciated. The GM Chris is top notch making sure the customer is taken care of and all aspects of your sales or service issues are handled. I came from being a BMW driver which the service department frankly spoils you to being extremely impressed with Mazda!! More
by Shannon.cantin
Employees Worked With
Chris Porter, Devra Cramer
November 26, 2020
Quite professional.Collin was especially attentive.Only Quite professional. Collin was especially attentive. Only downside was a maintenance issue and that the vehicle hadn’t been detailed considering the Quite professional. Collin was especially attentive. Only downside was a maintenance issue and that the vehicle hadn’t been detailed considering the dealership knew we were coming to look at vehicle. More
by boxcar14849
Employees Worked With
Chris Smith, Collin Griffin
November 24, 2020
Understaffed....everything is the bare minimum. As Mazda goes upscale this dealership has a ways to go to create and fulfill a more positive experience goes upscale this dealership has a ways to go to create and fulfill a more positive experience More
by TDS3230
Employees Worked With
Devra Cramer
November 23, 2020
Everyone was extremely nice. Collin was very personable and made the whole experience pleasant. I couldn't be happier with my Mazda 6. Thank you! and made the whole experience pleasant. I couldn't be happier with my Mazda 6. Thank you! More
by lily000221
Employees Worked With
Collin Griffin
November 20, 2020
I was not happy with the staff member’s unfriendly response to our choice to not use one of your dealership’s services. I was also able to find another location that charged half the price for the se response to our choice to not use one of your dealership’s services. I was also able to find another location that charged half the price for the service. This did not give me confidence that the prices were fair or reasonable. More
by aubzs
Employees Worked With
Devra Cramer
November 20, 2020
The front desk staff is always friendly and courteous. The front desk staff is always friendly and courteous. They are always willing to help in anyway they can. I’m very pleased with the service I receiv The front desk staff is always friendly and courteous. They are always willing to help in anyway they can. I’m very pleased with the service I received. More
by dragonflyjs
Employees Worked With
Devra Cramer
November 18, 2020
Devra is a consummate professional, and I enjoy working with her. She remembers me when I come into the service department and I appreciate that. with her. She remembers me when I come into the service department and I appreciate that. More
by sherylreeder
Employees Worked With
Devra Cramer
