Alan Webb Mazda

Had a great experience. Told me it would take an hour and that’s exactly what it was! Waiting room was clean and they were following CDC guidelines that’s exactly what it was! Waiting room was clean and they were following CDC guidelines More

Excellent Great service. I can't remember the names of two people I dealt with (at the front and the shop) but both were perfect in every way. The sanitation e Great service. I can't remember the names of two people I dealt with (at the front and the shop) but both were perfect in every way. The sanitation extra was great. More

What I like about Mazda is every oil change they are on time and done quickly and let me know if my car needs any other repairs. I don’t like how if I didn’t have my lifetime oil change paperwork I wouldn’ time and done quickly and let me know if my car needs any other repairs. I don’t like how if I didn’t have my lifetime oil change paperwork I wouldn’t be able to continue receiving them for free. I didn’t need to know company was audited. Also I was told they could program my new key that I purchased from batteries plus for 75 dollars but if for some reason they weren’t able to I would still have to pay the 75 dollars. I understand cost is labor but I would of been upset to pay 75 dollars and get nothing if they couldn’t get it to work. Don’t feel I should have to gamble my money at a dealership. More

Had a great experience with the service department taking care of vehicle recall repairs. They contacted me to schedule repairs, then I was able to easily change appointment online when a conflict arose for care of vehicle recall repairs. They contacted me to schedule repairs, then I was able to easily change appointment online when a conflict arose for first appointment. Staff went above and beyond to complete my repairs in a timely manner, finishing well before the estimated wait time. Debra kept me informed of the timeframe throughout the process both by text and in person. A great overall experience. More

Great service with excellent staff. I went in for an oil change. The process was seamless, quick and easy. Would highly recommend Alan Webb Mazda. change. The process was seamless, quick and easy. Would highly recommend Alan Webb Mazda. More

Easy check in for service with friendly and courteous staff. Work performed as expected and will return to this dealership for future service needs. Thank you! staff. Work performed as expected and will return to this dealership for future service needs. Thank you! More

I appreciate you saving me money by letting me use my $30 coupon from Ron Tonkin! I would rather use you if you let me use coupon. Thank you for the good work you do!! Caroline D coupon from Ron Tonkin! I would rather use you if you let me use coupon. Thank you for the good work you do!! Caroline D More

Devra is the best! I tried to make an appointment online, but obviously I did something wrong. Devra told me not to worry and she worked me no problem. Alan Webb Mazda I tried to make an appointment online, but obviously I did something wrong. Devra told me not to worry and she worked me no problem. Alan Webb Mazda always has the best service department. I'll keep buying Mazda's since the service is so great. More

Sales experience was good and Chris Smith was a pleasure to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have i to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have issues with what was removed from the vehicle by mistake and the residue and ants on the outside of the vehicle. We brought the vehicle back and they did a incomplete job of removing residue and in the process chipped and scratched the back bumper paint. For years we have been taking our 2014 Mazda 6 in for service work and had never had an issue before. More

Devra was super nice and helpful. She made sure to check on us and let us know when my car would be done soon. The seats were comfortable, the toys were great to keep my toddler occupied and there were snac on us and let us know when my car would be done soon. The seats were comfortable, the toys were great to keep my toddler occupied and there were snacks and water while we waited which was fantastic. And everything felt very clean and sanitized considering the ongoing pandemic we’re all dealing with. I had a fabulous experience! More