
Alan Webb Mazda
Vancouver, WA
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1,250 Reviews of Alan Webb Mazda
Sales experience was good and Chris Smith was a pleasure to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have i to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have issues with what was removed from the vehicle by mistake and the residue and ants on the outside of the vehicle. We brought the vehicle back and they did a incomplete job of removing residue and in the process chipped and scratched the back bumper paint. For years we have been taking our 2014 Mazda 6 in for service work and had never had an issue before. More
Devra was super nice and helpful. She made sure to check on us and let us know when my car would be done soon. The seats were comfortable, the toys were great to keep my toddler occupied and there were snac on us and let us know when my car would be done soon. The seats were comfortable, the toys were great to keep my toddler occupied and there were snacks and water while we waited which was fantastic. And everything felt very clean and sanitized considering the ongoing pandemic we’re all dealing with. I had a fabulous experience! More
Great Customer Service, Down To Earth, Works Well As A Team, Runs A Efficient Business, Works With Your Finances, Overall They Make The Best Deals‼️ Team, Runs A Efficient Business, Works With Your Finances, Overall They Make The Best Deals‼️ More
Great communication and service. Work was done in a timely manner and price was reasonable. Met expectations and was nice to my teenaged daughter which was nice. timely manner and price was reasonable. Met expectations and was nice to my teenaged daughter which was nice. More
Oil change and headlights recall They completed the oil change and I was originally told that they would not be able to complete the work on the headlights recall but after examini They completed the oil change and I was originally told that they would not be able to complete the work on the headlights recall but after examining the headlights they were able to complete the repair so I would not have to come back again. So I was very happy to have it completed. More
As soon as you drive up, you are greeted by a friendly team member, and from there everything is beyond easy and smooth. Communication is clear and customer service is great! team member, and from there everything is beyond easy and smooth. Communication is clear and customer service is great! More
The best car buying experience I have had. Chris Smith in Sales and Charles Joseph in Finance were a pleasure to work with; both addressed my questions and concerns in an honest, clear, and a professional ma Sales and Charles Joseph in Finance were a pleasure to work with; both addressed my questions and concerns in an honest, clear, and a professional manner. More
Great customer service and my appointment was completed quickly. The wiring are was clean and comfortable. Safety procedures to limit contact and employees swearing makes were appreciated. quickly. The wiring are was clean and comfortable. Safety procedures to limit contact and employees swearing makes were appreciated. More
Everything was handled well as I turned in my lease and leased a new car. They are working hard to be safe and help customers even during this difficult time leased a new car. They are working hard to be safe and help customers even during this difficult time More
Time is money I am the customer. My time is more valuable than yours. We set an APPOINTMENT for what should have been a 20-25 minute max oil change. We arrived E I am the customer. My time is more valuable than yours. We set an APPOINTMENT for what should have been a 20-25 minute max oil change. We arrived EARLY. 2 hours after the scheduled time it was finally done. If you can't honor an appointment and get a job done in a reasonable time, don't set an appointment. Would I use ago, not likely. Would I recommend you, not a chance More