
Alan Webb Mazda
Vancouver, WA
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1,248 Reviews of Alan Webb Mazda
I had a great overall service experience. Very professional as usual, and specifically in the midst of the coronavirus crisis: all tees were crossed as regards the social distancing procedures, so professional as usual, and specifically in the midst of the coronavirus crisis: all tees were crossed as regards the social distancing procedures, so it was not scary at all to wait while my service was being done (it too was complete ahead of my expectations! ) More
As a return customer I’ve been extremely disappointed in the service I recently received. My issues have still been left unresolved to move forward. the service I recently received. My issues have still been left unresolved to move forward. More
Service was good. Didn’t like the country music on the speakers though, would rather have no music at all. Not sure everyone there appreciates the social distance rules, very nice waiting room, but some g speakers though, would rather have no music at all. Not sure everyone there appreciates the social distance rules, very nice waiting room, but some guy without a mask decided to sit right next to me so I moved. More
Great friendly customer service. Thanks for the great service. All staff members were friendly and helpful. And they vacuumed my car. I will be back service. All staff members were friendly and helpful. And they vacuumed my car. I will be back More
Marc was great, he made purchasing the car during this time very easy. We were allowed to take a car alone on a test drive and when we got back he had all the trade-in info and sales agreement ready. time very easy. We were allowed to take a car alone on a test drive and when we got back he had all the trade-in info and sales agreement ready. More
Everyone was helpful and communicative. They looked at my car based on what I had reported the problem to be and they also found other things that needed to be fixed. car based on what I had reported the problem to be and they also found other things that needed to be fixed. More
The management was very thorough. Answered all of my questions. Did not feel pressured at all. They really strive to put you in the car that works for you. Very happy with everyone that I came in contac questions. Did not feel pressured at all. They really strive to put you in the car that works for you. Very happy with everyone that I came in contact with. More
Alan Webb worst car buying experience ever. 39 days out I still have to take $8000 car the a repair shop to fix the screeching that AW people ‘couldn’t hear’ still have to take $8000 car the a repair shop to fix the screeching that AW people ‘couldn’t hear’ More
Service work I called in the morning. The person who answered the phone was friendly and professional. They had availability that day for an oil change. I arriv I called in the morning. The person who answered the phone was friendly and professional. They had availability that day for an oil change. I arrived and was immediately greeted by staff. My car was taken in for the oil change. It was done in a timely manner. I received excellent service from Alan Webb Mazda. More
The ladies are amazing and so helpful. I did not feel anything but supported each of my visits. Going to a dealership used to be a nightmare, till I met these ladies anything but supported each of my visits. Going to a dealership used to be a nightmare, till I met these ladies More