Alan Webb Mazda

Inconsistent I’ve been taking my car here since I purchased it several years ago now suddenly I’m expected to come up with Documentation proving that have all chan I’ve been taking my car here since I purchased it several years ago now suddenly I’m expected to come up with Documentation proving that have all changed your life when they should’ve been there computers back in 2011.The last three times about my car and they have told me that I need to have my brakes done I’ve taken it to the outside professional and each time they told me that they are in great condition. I’ve also been told that my big food needs to be replaced even though I already had it done obviously they’re not checking the color of The fluid make sure it needs to be done just randomly tell me things need to be done early don’t tired of the inconsistencies of the service department. More

Friendly service After 13 years, my old car was ready for retirement. We had a pretty good idea of what we wanted but were impressed with the degree of detail and know After 13 years, my old car was ready for retirement. We had a pretty good idea of what we wanted but were impressed with the degree of detail and knowledge shared about the vehicle during the test drive. It helped cement the decision. The financing process was simple and we drove home with a new car that I am just loving. Thanks Peter! More

New Mazda 3 Ryan was very helpful. Wanted to make sure we were satisfied and got the best deal possible. I would definitely come back for future purchases. Ryan was very helpful. Wanted to make sure we were satisfied and got the best deal possible. I would definitely come back for future purchases. More

Window repair My window tint was scratched during repair and nicked in several other places. They attempted to overcharge me based on my quote during check out and My window tint was scratched during repair and nicked in several other places. They attempted to overcharge me based on my quote during check out and then I was told one part had not been replaced only for them to turn around and say that it had. It felt very shady and I left feeling like I had been taken advantage of. I will allow them to fix what they damaged but I will not return again after that. Jamie who did my initial quote was the only good thing about my experience. More

Good people They have my name in their system as Lucas not Luke. No big deal but I’ve brought it up a couple of times and the service staff usually shrugs or tell They have my name in their system as Lucas not Luke. No big deal but I’ve brought it up a couple of times and the service staff usually shrugs or tells me how much they like the name Lucas. As always they are looking to make as much as they can on service repairs. More

Mazda Family for Life Professional and treated with respect, even when there was a small issue at handoff I was taken care of fully. Thank you Alan Webb Mazda and team. Professional and treated with respect, even when there was a small issue at handoff I was taken care of fully. Thank you Alan Webb Mazda and team. More

Great Service! Always great service when we bring our car in for maintenance. Very professional and courteous. Jamie also makes sure to go over our inspection report Always great service when we bring our car in for maintenance. Very professional and courteous. Jamie also makes sure to go over our inspection report with us after service is complete. Only place we will take our Mazda for repairs/maintenance. More

Forgot skid plate bolts Okay service just forgot to secure akid plate. Went back and had them fix it. Shouldn't have to waste 2 hours of my time to come back the next day. Okay service just forgot to secure akid plate. Went back and had them fix it. Shouldn't have to waste 2 hours of my time to come back the next day. More

very good service department i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and do a good job. They also are reasonable in what they charge. More

Mazda CX-5 purchase I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. More