Alan Webb Mazda

very good service department i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and do a good job. They also are reasonable in what they charge. More

Mazda CX-5 purchase I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. More

Comfortable, not intimidating I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn ab I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn about some of the amazing features of this car. He was available for every question I had after the initial trial, as well as encouraged me to contact him, for any question no matter how small, after the sale. Justin Lang made the paperwork easy to understand and as quick as can be possible. More

Great! Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the service is good More

Mazda Service & Sales Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie the new Service Manager is amazing and went the extra step to be sure I was taken care of.... More

Very good car buying experience. This was one of the best new car buying experiences we have ever had. Both Ryan and Peter were knowledgeable about the CX-5 and its features and ans This was one of the best new car buying experiences we have ever had. Both Ryan and Peter were knowledgeable about the CX-5 and its features and answered all our questions. Peter was very helpful in guiding us through the final buying process and after the sale he took time to demo the major features and answer any further questions. He also made himself available for any help in the future. More

Very pleasant experience Buying a new car can be stressful, but Olivia at Alan Webb made the experience delightful. She was extremely helpful throughout the entire process, an Buying a new car can be stressful, but Olivia at Alan Webb made the experience delightful. She was extremely helpful throughout the entire process, and made sure that we were getting the deal that we had hoped for. This is our first ever Mazda, and we plan on coming back for the next one! So happy we found Alan Webb Mazda, and Olivia Lyon! More

Needed a replacement tire in a hurry Webb came through amazi I had a tire blow up on the freeway ball traveling. Webb Mazda answered my calls promptly and was able to get me in immediately for a replacement. T I had a tire blow up on the freeway ball traveling. Webb Mazda answered my calls promptly and was able to get me in immediately for a replacement. The staff was excellent very friendly. Overall an excellent experience. Highly recommended! More

Financial The sales rep was great but your financial department has one person available for both Chev and Mazda. I did the paper work on Monday and made appoin The sales rep was great but your financial department has one person available for both Chev and Mazda. I did the paper work on Monday and made appointment to bring in the cash (check) for the total of the purchase on Wednesday. I arrived on time and the financial department was empty and was told that she was busy but would be with me in a few minutes. A little over one hour later I had to go to your Chev operation to meet her and in less than 5 minutes I was on my way. I was sorry that you cannot afford enough help to give excellent service. If the service department is run in similar manner as the financial department I will find another service department. Chuck Maples More

Disappointing experience I had high hope when I first got in touch with the dealership. After some initial interactions, the sale person was not responding to request. Event I had high hope when I first got in touch with the dealership. After some initial interactions, the sale person was not responding to request. Eventually, when I was about to stop by the dealership, I reached out to him again and then I was passed to another sale person. The sale manager sent me an email expressing his commitment to work with me on the car and then never heard from again. The second sale person gave me incorrect information regarding the price of the vehicle I was asking about and told me that the price was higher than the one she quoted to me. I finally had to send her the pics directly from the dealership website showing that indeed, the sale price was less than what she quoted me for another vehicle. She also sent me incorrect information about the model, color etc. At the end, I was very disappointed and went elsewhere. BTW - I kept the email exchanges in case they dispute the facts More