Alan Webb Mazda

Great Experience We had a great experience. No pressure. Peyton was a great person to work with. They were short on finance people so that took a little longer than ex We had a great experience. No pressure. Peyton was a great person to work with. They were short on finance people so that took a little longer than expected. More

first oil change Came in for my first oil change. The front desk staff friendly and helpful, faster than expected completion time. But my car wasn't vacuumed, although Came in for my first oil change. The front desk staff friendly and helpful, faster than expected completion time. But my car wasn't vacuumed, although not promised either. I did see another customer get their car vacuumed. More

Excellent Service Service representative Secora Jones was very helpful and willing to go the extra mile to make sure everything goes well. Highly recommend this Serv Service representative Secora Jones was very helpful and willing to go the extra mile to make sure everything goes well. Highly recommend this Service Center. More

I really appreciate Alan Webb Mazda Besides selling some of the best cars in the world (yay Mazda!), Alan Webb Mazda and their service department are a quality dealership. I've had a cou Besides selling some of the best cars in the world (yay Mazda!), Alan Webb Mazda and their service department are a quality dealership. I've had a couple of service appointments over the past month and both experiences have been genuinely good experiences. Thanks for taking care of me and my CX-5! More

Olivia is awesome Olivia did a fantastic job. Her personality is very genuine and she expedited everything quickly and efficiently. She’s a great listener. She made the Olivia did a fantastic job. Her personality is very genuine and she expedited everything quickly and efficiently. She’s a great listener. She made the experience fun. Thank you!! More

A well-oiled service team I made an online appointment for a recall update on a car purchased in Hillsboro. The Alan Webb team fit me in even though my appointment did not reg I made an online appointment for a recall update on a car purchased in Hillsboro. The Alan Webb team fit me in even though my appointment did not register on their list, and they got the service done in a quick and very timely way. Other patrons came and went the entire time, proving the team was processing multiple cars as customers filed through. The woman managing communication between the team and people is GREAT. The coffee and snacks are too. Next time I'll do my Mazda shopping closer to home! More

Great first experience Customer service was fantastic and they fixed a brake problem I didn’t know existed. I was very happy with my experience and I would recommend you guy Customer service was fantastic and they fixed a brake problem I didn’t know existed. I was very happy with my experience and I would recommend you guys to anybody. More

Friendly. Professional. Met my expectations. On time with the appointment and repair. Friendly staff. No complaints. I would recommend to others who are looking for good Met my expectations. On time with the appointment and repair. Friendly staff. No complaints. I would recommend to others who are looking for good service. More

Customer Service is top notch Maya Angelou said, “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made the Maya Angelou said, “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” I won't forget that Secora made me feel like a valued customer and that she cared about my comfort and convenience. And when Secora was out to lunch, Megan jumped in to ask if I needed anything. That, alone, would be enough to earn a top rating, but I also very much appreciated not being given sales pitch after sales pitch like I experienced at Olympia Mazda. The extra mileage to go to Vancouver is worth it because of the way I am treated at Alan Webb. My wait time was a little less than Secora predicted. The computer problem was resolved. The waiting area was comfortable and, since I drove 64 miles to get there, a loaner car was available to me had I needed it. More

Mazda recall service I could schedule my recall service with Alan web, I could wait in showroom for 1 hr and got it fixed , thank you for your help . I could schedule my recall service with Alan web, I could wait in showroom for 1 hr and got it fixed , thank you for your help . More