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Alan Webb Nissan

Vancouver, WA

4.2
751 Reviews
If you're interested in a new 2023-2024 Nissan model or used car and live in West Linn, Oregon City, Portland OR or Gresham OR, you're in luck! Alan Webb Nissan has a stellar lineup of new and used cars, including the Altima, Sentra, Rogue, Frontier, and Murano, among many others. If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new and used car inventories online.
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3608 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 751 reviews

December 28, 2023

Prompt service, good explanations, they answered any questions I had immediately. Rapid work, Thank you! More

by golfunit
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2023

Great all around. Quick and friendly no wait vehicle went in right away no waiting More

by Joaories
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hendrickson
Dec 22, 2023 -

Alan Webb Nissan responded

Joaories, we're happy you found our staff to be so supportive during your experience here at Alan Webb Nissan. We look forward to your next visit! Take care!

December 15, 2023

The service department was quick and new what they were doing. I will continue using them. More

by LYNDAROWE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 12, 2023

Took over 4 days to fix a power window . No shuttle service for customers not waiting -- so had to pay for Uber both ways. Loss of my business vehicle for that length of time was costly a More

by FRANK.NAUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John was only person
Dec 14, 2023 -

Alan Webb Nissan responded

Hi Frank, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Alan Webb Nissan

December 09, 2023

Everyone was very polite & friendly. The waiting is is clean & comfortable. My vehicle was finished in a timely manner. I will continue to have my car serviced here. More

by ann.garvin70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Dec 12, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! We hope you have a great day!

December 08, 2023

Very helpful and polite. Did not have to wait very long. Dealership was clean and friendly. More

by WABOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 30, 2023

John was very friendly and I didn't have to wait! That is important to me. Time is valuable! More

by LMANDAYHOFF
Recommend Dealer
Yes
Employees Worked With
John Mann
Dec 02, 2023 -

Alan Webb Nissan responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2023

Fadi was very polite and helpful , service was performed in a timely manner. Dealership was clean and friendly More

by RVANZANDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!

November 22, 2023

He took up my car problem and owned it and worked on it right away.I was so happy coz he solved the problem . He treated me with respect and dignity and urgency I desired. God bless him and Thank yo More

by carolinewebuye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 25, 2023 -

Alan Webb Nissan responded

Caroline, thank you for your kind words and this wonderful review! Thank you so much for your feedback! We hope you have a great day!

November 22, 2023

They had my car for 3 1/2 days and one of the concerns was the Tire Pressure Monitor warning light was on. I asked them to check it and drive it once they reset it. They did not drive it and halfway home More

by TGDURNAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mann
Nov 25, 2023 -

Alan Webb Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Alan Webb Nissan. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (360) 892-9004.