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Alan Webb Nissan - Service Center

Vancouver, WA

4.3
510 Reviews

510 Reviews of Alan Webb Nissan - Service Center

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December 09, 2023

Everyone was very polite & friendly. The waiting is is clean & comfortable. My vehicle was finished in a timely manner. I will continue to have my car serviced here. More

by ann.garvin70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Dec 12, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! We hope you have a great day!

December 08, 2023

Very helpful and polite. Did not have to wait very long. Dealership was clean and friendly. More

by WABOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 30, 2023

John was very friendly and I didn't have to wait! That is important to me. Time is valuable! More

by LMANDAYHOFF
Recommend Dealer
Yes
Employees Worked With
John Mann
Dec 02, 2023 -

Alan Webb Nissan responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2023

Fadi was very polite and helpful , service was performed in a timely manner. Dealership was clean and friendly More

by RVANZANDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!

November 22, 2023

He took up my car problem and owned it and worked on it right away.I was so happy coz he solved the problem . He treated me with respect and dignity and urgency I desired. God bless him and Thank yo More

by carolinewebuye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 25, 2023 -

Alan Webb Nissan responded

Caroline, thank you for your kind words and this wonderful review! Thank you so much for your feedback! We hope you have a great day!

November 22, 2023

They had my car for 3 1/2 days and one of the concerns was the Tire Pressure Monitor warning light was on. I asked them to check it and drive it once they reset it. They did not drive it and halfway home More

by TGDURNAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mann
Nov 25, 2023 -

Alan Webb Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Alan Webb Nissan. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (360) 892-9004.

November 20, 2023

Very personable, meticulous, checked for recalls, caught coolant replacement, overall outstanding. I enjoyed working with him. Will ask for him again. More

by pkskypilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 20, 2023

Didn't get $15. 00 off new battery. Maybe something in fine print that I missed. More

by BUTTERFLYPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 23, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to leave us a review. We will be reaching out to you to get more information. Have a great rest of your day!

November 19, 2023

Customer service was great, a very friendly staff. I will definitely be coming back for all my car needs in the future! Thank you More

by PAMGODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 19, 2023 -

PAMGODELL responded

Very pleased with your service department.

Nov 21, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2023

Awesome, Professional, Would definitely recommend. Fast. Courteous,clean facilities. Communicated with me how the service going. More

by dr85751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Sauvageau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarisa Chow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sianna Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mann
Oct 25, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to leave us a kind review. We are glad to have provided you with a satisfactory visit. We hope to see you again soon on your next service visit! Have a great rest of your day. :)