Albany Subaru

I did the express service and it was truly fast and quick. Service advisor is very pleasant. quick. Service advisor is very pleasant. More

We bought a 2024 Subaru Forester Limited from Albany Subaru. They were friendly and welcoming, with a good selection of vehicles, and they had the car we were looking for in the color we wanted on the l Subaru. They were friendly and welcoming, with a good selection of vehicles, and they had the car we were looking for in the color we wanted on the lot. They were helpful and attentive, and we didn't have to wait around for our scheduled test drive. However, sales tactics were a bit high-pressure, which is what I would expect from any car dealership, so that was disappointing. We had to pay for interior and exterior "appearance protection" treatment that had already been applied to the car, and which we would have declined otherwise, but at least they knocked about $500 off the $2,000 price for that, which I'm sure is still way over-inflated. Also, there is a small ding on the passenger side roof, which they promised to fix, but arrangements for how to do that were unclear and still have not been addressed. Our salesman did call me two days after our purchase just to check in and to make sure our new car was OK, which it is. They also scheduled a follow-up appointment for us in two weeks to answer any questions we may have about our new car. I understand that that is standard practice for Subaru, and it's a nice touch. More

Everything is smooth and service was clear and quick. I appreciate the window of time vs. leaving it for the whole day I appreciate the window of time vs. leaving it for the whole day More

My previous best car buying experience was with Albany Subaru in December. My experience yesterday was even better! Glad to be back for another purchase. Subaru in December. My experience yesterday was even better! Glad to be back for another purchase. More

I don't recall names of service technician nor admin. On sales side, there seems to have been a large turnover of staff--this is very disconcerting and does not reflect wel;l on Albany Subaru. Thanks f On sales side, there seems to have been a large turnover of staff--this is very disconcerting and does not reflect wel;l on Albany Subaru. Thanks for the opportunity to comment. BTW my "model", although not listed is a Solterra-Touring (2023). More

Excellent car buying experience! TseWang and Don were gracious, listened to my car and financial needs and made for a fairly stress free process. TseWang and Don were gracious, listened to my car and financial needs and made for a fairly stress free process. More

Great service! Friendly, helpful, and honest team. Will continue to reccomend Albany Subaru to anyone who wants quality and dependable work Friendly, helpful, and honest team. Will continue to reccomend Albany Subaru to anyone who wants quality and dependable work More

Everything is smooth and service was clear and quick. I appreciate the window of time vs. leaving it for the whole day. I appreciate the window of time vs. leaving it for the whole day. More

The Albany Subaru service department is super professional and very customer forward. I had a sticky warranty situation and they could not have been better, working to resolve the issue in a comp professional and very customer forward. I had a sticky warranty situation and they could not have been better, working to resolve the issue in a completely fair manner. I am very happy with them and excited to use them in the future to care for my car. More

This is my third review for one visit! As I have said many times before, the service folks are terrific - friendly, informative. Express service is great; only a one hour wait. And the As I have said many times before, the service folks are terrific - friendly, informative. Express service is great; only a one hour wait. And the waiting area is quite comfortable. More