Albany Subaru - Service Center

Terrible treatment by company policy on dangerous 'STOP/START' feature that again TURNED FORESTER OFF impossible to start . Claim of 'dead battery', series of 'blame the victim' comments on how poss 'STOP/START' feature that again TURNED FORESTER OFF impossible to start . Claim of 'dead battery', series of 'blame the victim' comments on how possible...same problem 15 months ago. This was FAR WORSE situation, dangerous main artery intersection. Company refuses responsibility. Feature can NOT be disabled permanently. Driver must click 'off' each time starting. Life threatening. family has 7 Subarus...only 2019 For, not older 2014 I gave family. WHY does Subaru deny; not offer fix. I'm warning all subaru owners: family in UT, CO, OR, CA. Scared every stop sign/light now. Employees have job at stake; I do not blame them. It's Subaru America. DEADLY More

My Subaru is 7 years old and I still enjoy driving it because it handles so well. i attribute this to Subaru’s excellent servicing and care. because it handles so well. i attribute this to Subaru’s excellent servicing and care. More

The staff at Albany Subaru is doing a great job. I appreciated the thoroughness and follow up I appreciated the thoroughness and follow up More

Good timing for appointments , efficient service, good explanations, clean large wait area. My car is happy, so far. explanations, clean large wait area. My car is happy, so far. More

Christine and Jason were both very helpful. (had the 6 month service on new Crosstrek; also had fog lights installed) (had the 6 month service on new Crosstrek; also had fog lights installed) More

Friendly and on-time service! That is all I have to say and don't want to meet the minimum. That is all I have to say and don't want to meet the minimum. More

All the staff are polite and explain well what service is being done on your car and they are on time when your car is finished. being done on your car and they are on time when your car is finished. More

The service tech was very knowledgeable. He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. H He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. He provided a chair for me at the counter. More

No good, nothing but broken promises and tried to get me to pay for the additional maintenance package! You have to read the “small print” to realize they try to push this package on everyone. Once my deal to pay for the additional maintenance package! You have to read the “small print” to realize they try to push this package on everyone. Once my deal was completed, I heard nothing from them unless I made the call to check status on my car. More

Had some problems with AS lately. But Jay Parafina is a really good problem solver. But Jay Parafina is a really good problem solver. More