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Albany Subaru - Service Center

Albany, CA

4.7
828 Reviews

828 Reviews of Albany Subaru - Service Center

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November 07, 2024

My first experience with Albany Subaru service and I was very pleased. Explained everything, very timely, and completed the requested work on time. More

by Jim P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Good service but overpriced for simple service. Essiantly an oil change and tire rotation is over $200. More

by SCOTT.HOLT
Recommend Dealer
Yes
Employees Worked With
Don't know name.
November 05, 2024

Gracias fue en cervicio rapido y eficiente lo que no me gusti Esque avrieron mi guantera como buscando algo More

by NETOC510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I just had my first oil change/inspection on a "new "used" Forester that I bought from you in June. Everything went great. In and out in 90 mins. James Madison was the perfect balance between profess More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

This is my 2nd exceptional car buying experience at Albany Subaru and it won’t be my last. I am and will continue to be a loyal customer. They ensure the entire experience is enjoyable and easy. More

by LISAANNE1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
November 03, 2024

Peggy is an All-Star! Great communicator and explainer and follow-upperer and friendly and simply All Pro. More

by GREGSAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I had my Crosstrek's 24000 miles service at Albany Subaru and I was happy with the service to my vehicle and customer service. Very professional and friendly. Thank you for everything. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

The service area is organized, efficient, and clean with a pleasant staff ready to help. More

by JJHUNT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I had the minor maintenance service and had the service completed within the ninety minutes that the service department promised. The waiting area was comfortable and free drinks and snacks were provided. More

by owesson47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very communicative. Work done well and quickly. We are grateful that they honored the warranty issue and fixed it. More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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