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Albany Subaru - Service Center

Albany, CA

4.7
841 Reviews

841 Reviews of Albany Subaru - Service Center

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October 25, 2024

Great customer service, quick and easy to setup appointments. Fast turnaround when I got a trailer hitch installed. More

by tyleraddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I needed to add on my invoice an item from the Parts department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing a More

by Dang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Excellent maintenance service, Alan Poon efficient, professional, kind, comfortable waiting room with snacks, good shuttle service divers. More

by phylliszagone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

This dealership is very professional, it also clean, friendly and the staff is very approachable. I spoke with Jay on the phone and he was very attentive and helpful. More

by JESSMOLINA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The service is awesome. Everyone is at their station ready to assist you with a warm smile. A comfortable waiting room with refreshments is provided for you as you relax or More

by lynchlottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Consistently good service every step of the way over the years. My last visit did not disappoint. Jay was friendly and courteous. I appreciate the good service that has kept my no longer young car on t More

by clcterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Always friendly upon greeting, down to earth and approachable about any questions or concerns about my car and have always had my car done when they said they would! More

by michellemferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Great service. Little issue: I had to wait quite a long time to get my car, which was ready en in the parking lot. More

by CHAMOIX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

The first guy who worked on my car must have. Been stoned. Aaron Pierson. Then wrote an email to State farm describing calmly the currebmnt situation. The guy who then worked on the car (last More

by yolanda.alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Excellent customer services, friendly staff, completed all tasks in timely manner, satisfied at all and will be back again, thanks More

by ws71896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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