Albany Subaru - Service Center

Had I not made the effort to call back and understand my quote I would have been left with a disappointing amount of questions - however upon connecting with the sales rep I was able to gain some very helpf quote I would have been left with a disappointing amount of questions - however upon connecting with the sales rep I was able to gain some very helpful clarity. More

Everyone with whom I spoke in the service dept. of Albany Subaru was helpful and kind. of Albany Subaru was helpful and kind. More

Friendly, respectful, thorough. Albany Subaru Service has gained my trust to do a good job and treat me fairly and well. Albany Subaru Service has gained my trust to do a good job and treat me fairly and well. More

I was received attentively, and work was done expeditiously. I was disappointed at a fairly standard part was not in stock for supplemental work I wanted done, and that I had to pay in advance f expeditiously. I was disappointed at a fairly standard part was not in stock for supplemental work I wanted done, and that I had to pay in advance for it, but was not given a date when the work could be done, despite my asking several times. Reflects on management, not the people I was working with. More

Always a pleasant experience coming here. Good service, work done on time or earlier. My dog loves the treats they give him. I have been coming since I bought my Forester from Albany Subaru i Good service, work done on time or earlier. My dog loves the treats they give him. I have been coming since I bought my Forester from Albany Subaru in 2016. More

Every aspect of this service was efficient and pleasant. Alan explained well my choices of service. Alan explained well my choices of service. More

Properly serviced my car and returned it running great on time and within the estimate quote. time and within the estimate quote. More

Everything about the service experience was wonderful from booking an appointment to checking in to the maintenance provided. The staff is always friendly and helpful and the facility is clean and easy t from booking an appointment to checking in to the maintenance provided. The staff is always friendly and helpful and the facility is clean and easy to get to. Thank you! More

Good customer service and shuttle driver are great and helpful.I will definitely come back helpful.I will definitely come back More

Service is friendly and speedy. Waiting area is also nice with snacks, drinks, and wifi. Waiting area is also nice with snacks, drinks, and wifi. More