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Albany Subaru - Service Center

Albany, CA

4.7
841 Reviews

841 Reviews of Albany Subaru - Service Center

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May 11, 2025

Every step was quick and easy, everyone at the dealership was friendly and helpful. I had no difficulty booking a service. More

by jessemetric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Everyone was friendly and accommodating. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service. More

by ekcyep_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The Service dept is excellent! Had an issue with my 2024 Forester’s battery as it didn’t stay charged! They found the problem and resolved it in a short time! Thank you Aaron, Jay More

by BEASLEYR51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Express Service was just as promised! In and out in less than 90 minutes. Daniel was very helpful. Thanks!! More

by EPAM530
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

The highest possible rating. Very impressive service; first-rate. The entire experience, especially the service, was tops. More

by WMARTIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Albany Subaru and Aaron and his team are amazing. Always helpful and going above and beyond. Aaron is the reason I bring my car to Albany Subaru. More

by MKWILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Torii is great to work with. She provided the different service options, and contacted me when something came up. More

by thisischrism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Jay kept me informed through out the process, texted me as needed, made sure I received the shuttle service I required, and then followed up the next day with me to ensure I was satisfied with everything. More

by rocknrojo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Quick, fast and easy. In and out in and out in a minimum of time. More

by denagem
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

It was a great experience. Daniel was super professional and made my whole visit easy and quick. More

by rgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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