Albany Subaru - Service Center

Extremely organized and professional from dropping off the car to the curbside pick up. It was a routine check but the time it took was less than the estimated time! Peggy was helpful in response to m the car to the curbside pick up. It was a routine check but the time it took was less than the estimated time! Peggy was helpful in response to my questions re maintenance coverage. All around pleasant experience! More

Easy to schedule appointments. The service staff is always friendly, courteous, helpful and professional. The shuttle drivers are courteous and helpful. The service staff is always friendly, courteous, helpful and professional. The shuttle drivers are courteous and helpful. More

I was satisfied with my service experience. James was very helpful and clearly explained my options and their costs. James was very helpful and clearly explained my options and their costs. More

Service folks are great at taking care of you, blah blah blah blah blah blah blah blah blah blah More

I have an engine leak. I am having to wait 6 weeks for an appointment. thats terrible. especially since I want to get the car in under warranty. so that means I cannot d I am having to wait 6 weeks for an appointment. thats terrible. especially since I want to get the car in under warranty. so that means I cannot drive it. Is Subaru having a big problem? Why so many cars have leaks? More

Very courteous staff processed repairs efficiently. Vehicle was ready when promised, clean and the recalled items replaced. . Vehicle was ready when promised, clean and the recalled items replaced. . More

Comfortable lounge with a great selection of snacks and beverages to sustain you while you wait for the service to be completed. beverages to sustain you while you wait for the service to be completed. More

Courteous and professional. Provided shuttle service while car was being repaired. Convenience is important factor. Provided shuttle service while car was being repaired. Convenience is important factor. More

I rate the my experience 3. 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (c 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (close to $4.7k), I would have appreciated a courtesy interior cleaning (nothing fancy, but would have made a difference). Service department personnel were extremely friendly and kept an open line of communication. More

The customer service was second to none, truly outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep up the good work! More