Albany Subaru - Service Center

The staff working the desks are always very friendly, knowledgeable, and communicate very well in person and throughout the service. The mechanics have kept all of my cars running great for years. knowledgeable, and communicate very well in person and throughout the service. The mechanics have kept all of my cars running great for years. More

Service was completed on time. I received a call when my car was ready. Only problem they do Not wash your car. I received a call when my car was ready. Only problem they do Not wash your car. More

Always a pleasure to deal with Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. More

Great service -- on time, fast, very qualified and answered all my questions. Every one was polite and conscientious. answered all my questions. Every one was polite and conscientious. More

Great service-waited for a new belt and bearings. My Forester sounds so much better. Thank you My Forester sounds so much better. Thank you More

Service completed on schedule and before time. My only complaint is for the cost of the service and I couldn't even get a wash, even a clean windshield.. My only complaint is for the cost of the service and I couldn't even get a wash, even a clean windshield.. More

I brought my car in for a perplexing audio issue. Ot took many hours but they found the problem and took care of it. Great service...and now everything is ok THANK YOU!!!!! Ot took many hours but they found the problem and took care of it. Great service...and now everything is ok THANK YOU!!!!! More

Always a pleasure to work with staff from Albany Subaru. Efficient, polite, knowledgeable . They make thoughtful recommendations. It’s easy to make appointments and the keep you apprised of when your car Efficient, polite, knowledgeable . They make thoughtful recommendations. It’s easy to make appointments and the keep you apprised of when your car is ready for oick up. More

Jay Parafina was a pleasure to deal with in what was a rather simple twelve month service. Went for a walk returned in ninety minutes, all done, all good. rather simple twelve month service. Went for a walk returned in ninety minutes, all done, all good. More

Service representatives are terrific! Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to spot good talent. I gave 4 stars because techs couldn't find a solution for a persistent error message on my dash ... More