Albany Subaru - Service Center

The owner , Rafael Inserto , told me that since he purchased the car there and had it serviced there that he is very satisfied w/ the services. purchased the car there and had it serviced there that he is very satisfied w/ the services. More

I was greeted warmly and promptly. The drop off and pick up were easy and smooth and the service was great. And bonus that the service was all under warranty so I had nothing to pay. The drop off and pick up were easy and smooth and the service was great. And bonus that the service was all under warranty so I had nothing to pay. More

I told the service rep that the front seat passenger seatbelt warning was erratic and he indicated the problem would be hard to diagnose and advised me to wait. He showed no concern about the passenger seatbelt warning was erratic and he indicated the problem would be hard to diagnose and advised me to wait. He showed no concern about the passenger safety associated with this problem. More

I don't feel that the service techs really pay attention to problems described by customers. to problems described by customers. More

I'm a first-time owner of a Subaru, and the service experience at Albany FAR surpasses the service I'd received from other dealers. Great customer service! experience at Albany FAR surpasses the service I'd received from other dealers. Great customer service! More

I came back in just to pick up a spare tire. I was in and out super quickly. Very friendly staff. I was in and out super quickly. Very friendly staff. More

James Madison was great and communicated well. They were able to diagnose the probablem I had. They were able to diagnose the probablem I had. More

People were friendly and willing to assist to answer questions. Service was fast and wait room was nice and comfy. questions. Service was fast and wait room was nice and comfy. More

i have been going to this dealer with 3 subaru's for over 30 years - i would not go anywhere else over 30 years - i would not go anywhere else More

Victoria was helpful, understood what I needed and communicated clearly. She stayed in touch during the day and let me know how long I would wait communicated clearly. She stayed in touch during the day and let me know how long I would wait More