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Albany Subaru - Service Center

Albany, CA

4.7
837 Reviews

837 Reviews of Albany Subaru - Service Center

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March 29, 2024

The best service I’ve ever received from any dealership repair center. James Madison let me know what was happening during the day and was very knowledgeable, Sara who checked me in friendly and efficient More

by NANCY.SUIB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Dealership was very detailed in their evaluation and service recommendations. Checking the vehicle took over 20 minutes with a line of cars backing up San Pablo Avenue. More

by 2021 crosstreker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Always accommodating and helpful. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. More

by michellemferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

The express service was took less time than was estimated and was overall a positive experience. More

by dupiel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

For once there is a service center after purchasing a new car (in this case a Subaru Forester) that is friendly, efficient, and reliable. Easy service, clear language to explain activity and a seasoned serv More

by bill.bear.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

The appointment was as scheduled timely, the service person was able to provide me with the information that I needed and recommended service which I would need it. More

by KRYSTYNAMIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Brining in my crosstrek is always easy. The staff are professional and the texts when the car is ready is convenient. More

by Frankejohnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

The Service Department at Albany Subaru made a special arrangement to replace our Subaru’s tires. We felt safer on our trip the next day. We are pleased with Albany Subaru, and will bring our vehicle in a More

by randallbellamy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Spotless, very courteous and helpful people. Would have liked quick clean of car interior for the price of service. More

by ARTELLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

I was extremely hesitant to purchase from a major dealer, and Albany Subaru completely changed my perception in one happy visit. Every single team member was beyond delightful and eager to help. Buy here and More

by bollssm426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lapon Chanthamany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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