Albany Subaru - Service Center

On time… friendly…. Easy…. Nice location. It was especially well done. I have been there before Easy…. Nice location. It was especially well done. I have been there before More

This place always provides a great service, Alan Poon always makes you feel like you are part of their Team. always makes you feel like you are part of their Team. More

James told me the wrong thing. I asked about the sensors in the back were not beeping when backing up he said it was par t of my recall. Which it was NOT true. I don't like being l I asked about the sensors in the back were not beeping when backing up he said it was par t of my recall. Which it was NOT true. I don't like being lied to. Is best if they simply said they do not know. disappointment with the customer service. Also about getting my expenses for the year due to taxes its a ridiculous process. More

Victoria was very kind and great with customer service. I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k mile I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k miles. They replace me the seat bottom and fixed the squeaky dashboard but the driver seat still squeaks when I go over bumps or rough roads More

Always accommodating and helpful. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. More

The express service was took less time than was estimated and was overall a positive experience. and was overall a positive experience. More

The best service I’ve ever received from any dealership repair center. James Madison let me know what was happening during the day and was very knowledgeable, Sara who checked me in friendly and efficient repair center. James Madison let me know what was happening during the day and was very knowledgeable, Sara who checked me in friendly and efficient. 10 stars for the whole experience. More

Dealership was very detailed in their evaluation and service recommendations. Checking the vehicle took over 20 minutes with a line of cars backing up San Pablo Avenue. service recommendations. Checking the vehicle took over 20 minutes with a line of cars backing up San Pablo Avenue. More

I had a problem with the transmission in my 2016 Forester, that I bought 3 years ago. I was not even aware that the trans was still covered under warranty, but Albany Subaru informed me of that and Forester, that I bought 3 years ago. I was not even aware that the trans was still covered under warranty, but Albany Subaru informed me of that and charged me zero dollars for the repair. Service staff was professional and efficient. More

Friendly people, professional, great service, and very convenient! They take excellent care of my car. convenient! They take excellent care of my car. More