Albany Subaru - Service Center

Each time I walked in your door I was immediately pleasantly greeted by your receptionist Don Myers was an exceptional salesman Not pushy fully knowledgeable on each Subaru model & your maintenance pleasantly greeted by your receptionist Don Myers was an exceptional salesman Not pushy fully knowledgeable on each Subaru model & your maintenance selections Always returned my phone calls within the same morning or afternoon Quick to suggest my taking a photo of my wheel lugs in order to resolve a lug issue Gladly recommend Don to my friends More

Good service on vehicles. I like the online scheduling and ease of check-in. Communication and customer service has gotten worse over the last three years. I like the online scheduling and ease of check-in. Communication and customer service has gotten worse over the last three years. More

Subaru Albany is a great service center. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. More

Roni was professional, informative and very personable. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. More

Ms. Cisneros was courteous, professional, and followed through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical toler through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical tolerances. Mr. Chan was also courteous, professional, and willing to find the best parts prices per the dealership coupons. More

Service always professional, efficient, and helpful. Alan Poon was particularly good about explaining my appointment and remaining service package. Alan Poon was particularly good about explaining my appointment and remaining service package. More

Albany Subaru Service department is outstanding! and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. They ask how I want to be contacted about the progress of the service appointment. I prefer text messages so tha's what they send me. So thoughtful. More

I have used the Albany Service and Parts Department for many years and have always found the staff to be very helpful, professional and friendly. My most recent visit for service was no exception. Peggy many years and have always found the staff to be very helpful, professional and friendly. My most recent visit for service was no exception. Peggy Martinez was very helpful with my service order, follow-up phone calls about additional repairs, and arranging transportation to home and back to pick up my Subaru. Smooth and excellent service. More

I use Albany Subaru Service because they are customer focused and professional in all their dealings with me. focused and professional in all their dealings with me. More

One of the best service departments in terms of waiting time, staff courtesy and nice lounge area. time, staff courtesy and nice lounge area. More