Albany Subaru - Service Center

Albany Subaru has always done a great job servicing my Outback. My car is usually ready for pickup well before the time estimated. Outback. My car is usually ready for pickup well before the time estimated. More

Quick, professional, proficient and friendly. Great service from a team of professionals delivering exceptional customer service. Great service from a team of professionals delivering exceptional customer service. More

I almost did not come back because the last time I had a service- it felt so haphazard, and there were a bunch of new people. This time we discovered that the cabin filter was missing! He was going to charg service- it felt so haphazard, and there were a bunch of new people. This time we discovered that the cabin filter was missing! He was going to charge me and I said, but you guys are the only ones who worked on this. He didn't charge.. but this makes me a bit worried about what else wasn't taken care of! More

Friendly, helpful, and going above & beyond to provide excellent service . I definitely felt at ease during stressful times. excellent service . I definitely felt at ease during stressful times. More

The entire experience with Albany Subaru was effortless and fantastic. Every single person was beyond helpful and very kind. and fantastic. Every single person was beyond helpful and very kind. More

Excellent service from Mr. Poon and the staff. Service performed as promised and on time. Poon and the staff. Service performed as promised and on time. More

Friendly & quick service. They discussed the service options with me and notified me promptly when the car was ready. They discussed the service options with me and notified me promptly when the car was ready. More

Always excellent service— they have wonderful folks in sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great p sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great people makes all the difference. Thank you Albany Subaru! More

Overall it was a good service. I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There wa I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There was no checking for this need given the record. In addition, the problem of front hood that randomly open is not uncommon. A simple search in google can generate a lot of insight. The front desk called the problem strange. More

Efficient, friendly, and good customer service from Peggy. I appreciated her thoughtfulness and helpfulness with my questions. She was very thorough. Peggy. I appreciated her thoughtfulness and helpfulness with my questions. She was very thorough. More