Albany Subaru - Service Center

Peggy was super-baru! ! She was very helpful and thoughtful and assisted us with several details. Plus she has a pleasant personality which made the whole experience enjoya ! She was very helpful and thoughtful and assisted us with several details. Plus she has a pleasant personality which made the whole experience enjoyable. More

My battery had died and I wanted it checked out before I drove out of town. Torii set me up for a free multi-point inspection which revealed the battery is fine. So I got peace of mind at no charge! I will drove out of town. Torii set me up for a free multi-point inspection which revealed the battery is fine. So I got peace of mind at no charge! I will always bring our Subarus for service here. More

Albany Subaru has a great crew. Every person I've encountered there is attentive, friendly, and genuine. I trust them. Every person I've encountered there is attentive, friendly, and genuine. I trust them. More

Generally good. One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not taken care of. More

Got an appointment quickly and Jay helped us get our Subaru back safely on the road (flat tire/tire replacement). Subaru back safely on the road (flat tire/tire replacement). More

All went well with my service appointment. I have nothing to complain about my service experience. I have nothing to complain about my service experience. More

Very good. I would recommend this service department to anyone who wants to advise on service. I would recommend this service department to anyone who wants to advise on service. More

I brought my car in for a simple repair for a check engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my car back the engine developed a load knocking noise. I brought the car back and was told the oil was 2 quarts. Low. I asked if that could have been the oil they removed and they denied that it had anything to do with the work they performed. This was less than 1000 miles after getting the car back. The chance that the motor ate 2 quarts of oil. I made a claim with the Bureau of automotive repair and it was determined that there was fault on Albany Subaru they still denied their responsibility. I'm suing them for damages. Don't let this happen to you go to a different certified mechanic that has pride in quality service. This place charges a premium for repair and in my experience does mediocre quality work. More

Over charged for everything. Smog test for $89.99, plus certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an overpriced joke. More