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Albany Subaru - Service Center

Albany, CA

4.7
846 Reviews

846 Reviews of Albany Subaru - Service Center

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February 09, 2024

Fast, friendly, convenient, thorough. Tori had me in and out in no time. She communicated well and with kindness More

by jeffstrohm181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

They always do a great job with my maintenance and the staff is very competent. More

by cjiams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

On time, great service and fair price. I suggest you dump the connection with car fax - it's annoying. More

by CRYBABYRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

I received excellent assistance from James Madison and the service work performed took a little over an hour. As always, excellent service all the way around at Albany Subaru! More

by PFC1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

The service department was helpful and patience to my car situation. They explained the problem and diagnosed the car. I authorized the necessary parts that was needed . The service was promptly More

by YUKIYARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Peggy was super-baru! ! She was very helpful and thoughtful and assisted us with several details. Plus she has a pleasant personality which made the whole experience enjoya More

by donnaschruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

My battery had died and I wanted it checked out before I drove out of town. Torii set me up for a free multi-point inspection which revealed the battery is fine. So I got peace of mind at no charge! I will More

by JHAMMONDYNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Generally good. One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not More

by angelalmoskow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Albany Subaru has a great crew. Every person I've encountered there is attentive, friendly, and genuine. I trust them. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Got an appointment quickly and Jay helped us get our Subaru back safely on the road (flat tire/tire replacement). More

by amancusoberkeley
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.