Albrecht Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everyone was helpful and kept me informed. Work on car was completed in a timely manner which I needed since I had another appointment to attend. Work on car was completed in a timely manner which I needed since I had another appointment to attend. More
I was not happy with the service. I asked to have my car inspected for necessary work. It seems they went to the computer, downloaded info on my car and printed out what work was "r I asked to have my car inspected for necessary work. It seems they went to the computer, downloaded info on my car and printed out what work was "required" according to the miles on my car. I was told there would be a $149 charge for this service. I requested to have the "valve cover gaskets "inspected and never heard about that, and had they done an inspection on my car they would have found my horn didn't work. Neither of those issues was mentioned or noted on the multi point inspection sheet when I picked up my car. The positive thing that happened, it was raining the morning I dropped my car off, so an Uber was requested to get me to my job in Wakefield Center that day. additionally, when I did make an appointment to have the transmission fluid drained and replaced, I made the appointment for 8:20 am, thinking the eralier in, the earlier out. I was asked if I "needed" my car, I relied I didn't "need it". I called at 10;30 to see if it was ready, and got no answer. I called again at 11;30 and was told it would be done in about 20-30 minutes. So I walked over. My car was just being finished. and lastly, i was sent an offer of 10% of the service(s) my car required if I went through Albreicht Subaru... never saw that savings. Oh, and I was not charged the $149, which last time I had my car "inspected" for needed work, I was not charged this fee. More
Always a great experience. Everyone is very professional. Costs are always upfront and discussed. All my maintenance has been done here and the car is almost 10 years old and d Everyone is very professional. Costs are always upfront and discussed. All my maintenance has been done here and the car is almost 10 years old and doing well. You have to keep up with maintenance for your car to last. Cheaper than buying a new car every few years More
I have always had a positive experience at this dealership and I will continue to use it until I don’t! dealership and I will continue to use it until I don’t! More
Very welcoming, knowledgeable, easy to schedule appt, employees working together as a team, lots of rooms to wait for car employees working together as a team, lots of rooms to wait for car More
I always receive good service. I really like how quickly my service is provided. I akways feel confident t when I pickup my vehicle I really like how quickly my service is provided. I akways feel confident t when I pickup my vehicle More
Joe was very pleasant and kept me informed all day. When I texted with a couple of questions he got back immediately When I texted with a couple of questions he got back immediately More
Scheduling an appointment was easy. Tanner is a real credit to your organization. He was personable and knowledgeable, and he was very patient with my questions and concerns. He walk Tanner is a real credit to your organization. He was personable and knowledgeable, and he was very patient with my questions and concerns. He walked out to my car with me twice. More
David Patti is very knowledgeable, efficient, and kind. He thoroughly addresses any problem I mention and even goes the extra mile. Also, my appointments typically happen on time, and the time estimate i He thoroughly addresses any problem I mention and even goes the extra mile. Also, my appointments typically happen on time, and the time estimate is accurate. So I have only good things to say about this company. More
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