Albrecht Subaru of Wakefield - Service Center

As of yet, we have not had our car serviced here and cannot rate them. We rated a 3 because when buying a CPO vehicle the dealership, at first, ignored a problem with a wheel hub and burned out beari cannot rate them. We rated a 3 because when buying a CPO vehicle the dealership, at first, ignored a problem with a wheel hub and burned out bearings, which we had brought to the attention of our sales person. We don't know if this was a problem originating with the service department or the dealership, Once resolved we proceeded to purchase the car. More

Great service. Michael was very helpful and he made sure to answer my questions and get what I needed for service and loaner Michael was very helpful and he made sure to answer my questions and get what I needed for service and loaner More

Great service and very professional. The location is convenient. I am satisfied with the service. The location is convenient. I am satisfied with the service. More

Great service provided and the car was ready sooner than expected which was great. The representative let me know as soon as the car was ready which I really appreciated. expected which was great. The representative let me know as soon as the car was ready which I really appreciated. More

Both Michael and Nichole presented with a customer friendly attitude and quite comfortable responding to questions and concerns. friendly attitude and quite comfortable responding to questions and concerns. More

Very thorough and kept me informed as to what was happening. Michael was very knowledgeable and answered all my concerns. A credit to your company. happening. Michael was very knowledgeable and answered all my concerns. A credit to your company. More

Michael was polite and very helpful; excellent service. the senior service person at the service center printed out tire and brake pad details and helped me understand when to bring for replacement the senior service person at the service center printed out tire and brake pad details and helped me understand when to bring for replacement More

Mike was very attentive and exceeded all expectations. He offered a loaner car and followed up on status of my vehicle. He offered a loaner car and followed up on status of my vehicle. More

Fast, courteous service. Professional service representative. Nice waiting areas. Very convenient location. I appreciate the 30 point inspection. Professional service representative. Nice waiting areas. Very convenient location. I appreciate the 30 point inspection. More

Service is always great. This oil change was slower than the last due to unforseen challenges, but I was kept informed and my car was checked on so I knew what was going on. This oil change was slower than the last due to unforseen challenges, but I was kept informed and my car was checked on so I knew what was going on. More