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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
281 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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281 Reviews of Albrecht Subaru of Wakefield - Service Center

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June 12, 2025

Lied to me about whether they had performed the multi point inspection. Didn't rotate tires as asked. Will not be going there again. More

by ana16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Michael did an outstanding job. I waited at the dealer and the estimate of the time it would take was spot on and the service provided was excellent. More

by JCONNORS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Always receive top notch service from the service department in general and from "big wave" Dave Patti specifically. Outstanding fast and efficient! More

by cahearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very prompt and communicative. I enjoyed his help through the whole process and how clearly he explained ecerything More

by kmo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service was prompt The service man Tanner was polite I would recommend Subaru here More

by JESAMAHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Excellent service Michael Rammah kept me informed during the service much appreciated always excellent service More

by OBIE279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rosengarten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kopacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Melendy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Honest service dept, Joe never made me feel I needed to perform work that wasn’t necessary. Price was fair, environment comfortable and work was done with excellence! More

by STATELBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kopacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Always easy to work with and helpful with any problems I might have. Friendly, professional and great work always done on my car! More

by Codey713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Nov 04, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience! We're delighted to hear that our team at Subaru of Wakefield consistently provides friendly and professional service. We appreciate your support and look forward to assisting with any future needs!

October 31, 2024

10 years plus with Subaru of Wakefield Excellent service department. Always satisfied with communication & service personnel. More

by Imprezalady141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Patti always willing to take time to explain service and costs.
Oct 31, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for being a loyal customer of Subaru of Wakefield for over 10 years! We're delighted to hear that our service department consistently meets your expectations. We appreciate your support and look forward to serving you in the future!

October 31, 2024

Went in for an oil change and issue with eyesight system. Juan garcia in service was attentive, knowledgeable and provided excellent service. Explained how the eyesight system worked when an object appears t More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Nov 01, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with us at Subaru of Wakefield! We're delighted to hear that Juan provided attentive and knowledgeable service, ensuring all your questions were answered. We appreciate the feedback and look forward to assisting you again in the future!

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