Albrecht Subaru of Wakefield - Service Center

Overall good experience with easy communication via messages. Michael was great to work with and patiently explained all recommendations while listening to my concerns. messages. Michael was great to work with and patiently explained all recommendations while listening to my concerns. More

The mechanical part of my visit was ok. The overall experience needs work. I never got phone updates like you get when you wait for your vehicle. I had to chase down status. Both days you The overall experience needs work. I never got phone updates like you get when you wait for your vehicle. I had to chase down status. Both days you had my car. It would be nice to have my dashboard reset and my washer fluid refilled. David and Erica were good to work with but the details for an inspection really great experience were missing. More

Pleasant experience dealing with Caleb online figuring out which vehicle and price worked best for me then Kordel stepped in to help finalize the purchase both were extremely helpful, knowlegable and fri out which vehicle and price worked best for me then Kordel stepped in to help finalize the purchase both were extremely helpful, knowlegable and friendly. I would not hesitate to reccomend them More

Awesome service and great customer service prompt service glad we got to Subaru for our car care glad we got to Subaru for our car care More

Everything was done well. Service representative was great to work with. I was pleased with the service. Service representative was great to work with. I was pleased with the service. More

Michael was so personable and attentive from the start. He called, texted, and made sure he was accessible to answer my questions through the process. He was a pleasure to work with!! He called, texted, and made sure he was accessible to answer my questions through the process. He was a pleasure to work with!! More

I wish the technician working on my car had put some type of protection from his dirty feet of protection from his dirty feet More

Dealership is clean. Staff very nice and courteous and respectful of one’s needs. I never have a problem with dealerships or the way they treat customers Staff very nice and courteous and respectful of one’s needs. I never have a problem with dealerships or the way they treat customers More

Everyone is very knowledgeable, professional and respectful. I haven't had any issues with servicing my car. respectful. I haven't had any issues with servicing my car. More

Dealership service centers as a whole are outrageously expensive compared to independent mechanics. Non of my vehicles go to the dealer after the warranty expires. The 119 dollar oil change at the deale expensive compared to independent mechanics. Non of my vehicles go to the dealer after the warranty expires. The 119 dollar oil change at the dealer is 40 dollars at my mechanic. More