Albrecht Subaru of Wakefield - Service Center

It was quick and easy. Joe was very helpful! He also answer questions about my car that had nothing to do with why I was there. Joe was very helpful! He also answer questions about my car that had nothing to do with why I was there. More

Tanner was Genuine, helpful, resourceful, transparent, knowledgeable and has a great attitude,! Thank you much! knowledgeable and has a great attitude,! Thank you much! More

Customer service is always on point. Your staff is knowledgeable and friendly. I worked with Daniel on my last visit and he couldn’t have been nicer. Your staff is knowledgeable and friendly. I worked with Daniel on my last visit and he couldn’t have been nicer. More

Kudos to Michael R. in the Service Dept. He mentioned something that was noticed when the tires on my only one-year old vehicle were rotated -- "Dry Rot" in the tread co in the Service Dept. He mentioned something that was noticed when the tires on my only one-year old vehicle were rotated -- "Dry Rot" in the tread columns on all four tires! -- Very Strange! Two Other Notes... * Neither the Multi Function Inspection Form or my receipt/service report sheet noted the tire "dry rot". This would have been helpful to have when trying to get warranty replacement from a tire dealer. * My glovebox owners manual, etc. kit did not contain a warranty booklet for the Yokohama tires factory-installed on my vehicle. It contained a booklet for Bridgestone/Firestone tires. This was obviously not helpful in figuring out how to proceed with my pursuit of warranty replacements. More

Excellent service from Nicole who was friendly and helpful to the service on my car. helpful to the service on my car. More

The work was done timely and at a reasonable price Will return when I need additional work return when I need additional work More

The customer service at Albrecht Subaru in Wakefield is excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. More

My appointment was super easy and convenient to schedule online. Joe kept me updated on the status of my car via text and there were no surprises. The customer lounge is clean and comfortable. I don't mind online. Joe kept me updated on the status of my car via text and there were no surprises. The customer lounge is clean and comfortable. I don't mind taking my car in for service at Albrecht. In the past I always made my husband deal with car maintenance. Albrecht makes it easy. More

Professionalism, cleanliness, and end result were all great. The service took longer than anticipated, which would have been okay, but the waiting area needs work. Consider updating the room, including great. The service took longer than anticipated, which would have been okay, but the waiting area needs work. Consider updating the room, including more charging stations, and vending machines. Especially vending machines. Thanks. More