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All American Chevrolet of Midland - Service Center

Midland, TX

4.5
397 Reviews
Call Service Center (432) 253-3352

397 Reviews of All American Chevrolet of Midland - Service Center

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April 12, 2024

A specialized tool bag was stolen from my truck. I called the service manager to let him know what happened, and he couldn’t be bothered to even call me back! More

by CHRYSTAL9311
Recommend Dealer
No
Employees Worked With
Brandon Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

All American Chevrolet of Midland responded

We apologize for any inconvenience you experienced during your recent visit to our dealership. We strive to provide excellent customer service and will address your concerns with our team. Thank you for bringing this to our attention.

April 12, 2024

Great guys great costumer service Recommend for all your needs Will Recommend to all my friends More

by SARNULFO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hinojos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Poso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elida Ashlock, JR Schuman
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Apr 16, 2024 -

All American Chevrolet of Midland responded

Thank you for the kind words, Sarnulfo49! We are thrilled to hear that you had a positive experience with our team. We appreciate your recommendation and look forward to serving you and your friends in the future.

April 02, 2024

Got a car that was supposed to be ready for pick up the same evening when we got there to sign, was in the shop for service, 2 weeks later, still no car, they had to wind up putting 2 tires, repairing the More

by GERGAR68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Renteria
Report | Print
Apr 05, 2024 -

All American Chevrolet of Midland responded

We want to sincerely apologize for your negative experience with us, however, we'd like to learn more about the situation. We want to make things right. Please contact us at (432) 253-3352 and we will get back to you promptly. We look forward to hearing from you and earning back your business.

March 31, 2024

The service department is always great and helpful. Isaiah was very informative and helpful even when I didn’t have an appointment More

by LJOLIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
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Apr 02, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your experience with us, LJOLIVAS. We are thrilled to hear that Isaiah provided you with informative and helpful service, even without an appointment. Our team at All American Chevrolet of Midland is committed to providing excellent customer service to all of our guests. We appreciate your feedback and look forward to serving you again in the future.

March 29, 2024

The service associate was outstanding - helpful, friendly and kind! The did a great job of servicing my car - it was done quickly - I was very impressed! More

by fhrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hinojos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon and Susan were outstanding and extremely helpful., Elida Ashlock
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Apr 02, 2024 -

All American Chevrolet of Midland responded

We appreciate the lovely feedback of All American Chevrolet of Midland. Thank you and have a great day!

March 28, 2024

They do a great job starting and finishing within a reasonable time! Very friendly staff! More

by WHITNEYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

All American Chevrolet of Midland responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at All American Chevrolet of Midland.

March 23, 2024

Me trataron muy bien y cesar fue muy amable el me ayudo bastante y me mantubo informado More

by RICA86.SALAS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Mar 25, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with Cesar at All American Chevrolet of Midland. We strive to provide excellent customer service and keep our customers informed throughout the process. We appreciate your feedback and look forward to serving you again in the future.

March 23, 2024

Tony was great, but the dealer accessories change was excessive when compared to other dealerships. More

by MPREWIT27
Recommend Dealer
Yes
Employees Worked With
Brent Poso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reed
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Mar 25, 2024 -

All American Chevrolet of Midland responded

Thank you for sharing your feedback with us. We appreciate your kind words about Tony and will take your comments regarding the dealer accessories pricing into consideration.

March 23, 2024

The service department was great and Darlene did an amazing job taking care of my needs More

by JONATHAN121954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hinojos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Poso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your positive experience with our service department, Jonathan121954. We are thrilled to hear that Darlene provided you with exceptional care. We appreciate your business and look forward to serving you again in the future.

March 21, 2024

Poor customer service and quality of work on serval occasions. Do not address issues expressed and seem to be given excuses on why work was not done. More

by GCONTRERAS.GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Mar 25, 2024 -

All American Chevrolet of Midland responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 253-3352 to let us know more.

Mar 25, 2024 -

All American Chevrolet of Midland responded

Thank you for sharing your feedback with us. We are sorry to hear about your experience and will address this with our team.

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