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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
August 15, 2019
Repeat Buyer I had purchased a few Ram trucks in the past from Jason Mandell. He had been promoted to mgt and handed me over to Chris Hernandez who had helped me f I had purchased a few Ram trucks in the past from Jason Mandell. He had been promoted to mgt and handed me over to Chris Hernandez who had helped me find our next vehicle. Chris had sent me some images of what was available while I was out work, so when I stopped in, we went straight to a test drive. The whole process was painless and I was in and out in 30 minutes... did I mention the price was right? Sometimes the buying experience is about the relationship you build with the sales team. I feel that anytime I need to buy a new or used vehicle, I can stop in this dealership and get taken of. My last two personal vehicles, took between 4-5 hours to close from other dealers... did I mention I was in and out in about 30 minutes? WOW! More
by LANCE22
Verified CustomerEmployees Worked With
August 14, 2019
Friendly personnel I brought my dad's 19 ram in to get the oil & filter changed and to have the tires rotated. The service time was quick but I the rear tires were rotat I brought my dad's 19 ram in to get the oil & filter changed and to have the tires rotated. The service time was quick but I the rear tires were rotated differently than I expected them to be. More
by glenn_tucker2005
Employees Worked With
Norma Padilla
August 14, 2019
Oil change Polite,kind,... was called when vehicle was ready... great team ... would recommend to family and friends... answered any of my questions I might hav Polite,kind,... was called when vehicle was ready... great team ... would recommend to family and friends... answered any of my questions I might have.... thank you More
by elaine70garcia
Employees Worked With
August 14, 2019
Great service Jason was awesome , he took care of my car in a timely manner,and got my car well taken care of! Keep me inform about my car Jason was awesome , he took care of my car in a timely manner,and got my car well taken care of! Keep me inform about my car More
by ashrvasq22
Employees Worked With
August 14, 2019
Amazing!! My salesman was Ryan, he answered every single question that we had. He made sure I was happy with the car. He explained everything perfectly. The My salesman was Ryan, he answered every single question that we had. He made sure I was happy with the car. He explained everything perfectly. The following day he called to make sure I was happy with my car and if I had any problems setting up the Uconnect, he helped me step by step just to connect my Uconnect. His service was amazing!!! I was also helped by Sammy Luna, his service was amazing! I was a first time buyer and he made sure I knew what every paper meant. His services made everything fast and easy. I completely love my car and I am extremely grateful for Ryan and Sammy helping me out! More
by ABBY.CASTILLO
Employees Worked With
Ryan Brazeal , Sammy Luna
August 13, 2019
Excellent customer service This was my first purchase. I was nervous and wasn’t sure if I would have a hard time buying a vehicle how everyone explains buying vehicles is so dif This was my first purchase. I was nervous and wasn’t sure if I would have a hard time buying a vehicle how everyone explains buying vehicles is so difficult and dealing with the dealer and salesman is just so overwhelming. But my experience was perfect. I picked out the exact car I wanted and German was able to make it happen for me. We then did the application and I signed everything and got to take my new vehicle home that same day. More
by ALEXISTARANGO
Employees Worked With
German Jacobo
August 08, 2019
Oil change and service set up Everyone in this area knows that almost every dealership service center is a nightmare to have to deal with, but every time I have to take one of my v Everyone in this area knows that almost every dealership service center is a nightmare to have to deal with, but every time I have to take one of my vehicles to the dealership, I only take it to Jason at All American Dodge in Odessa. The actual service done may be a terrible experience, but Jason is an honest guy who won’t avoid you and try to ‘deal’ with you only when you show up. More
by paul.villarreal1
Employees Worked With
August 08, 2019
Recall on truck Well i took my truck for a recall.. asked them if they could check the truck because it was shaking allot.. since it was still under warranty.. there Well i took my truck for a recall.. asked them if they could check the truck because it was shaking allot.. since it was still under warranty.. there response was we can run a diagnostics on it but if warranty doesnt want to cover the Repairs and i didnt want to pay out of pocket i would still have to pay for the diagnostics.. so i called a buddy of mine that works in a dodge dealer in devine and he told me thats what they say to make you pay.. so now i have to drive 4 hrs to get my xxxx truck checked out.. thanks for the help all american.. More
by jd_garza87
Employees Worked With
Amy
August 07, 2019
It was excellent. They are a great team, they really take care of you since you arrive. The give you all information you need and keep you informed about your car. Than They are a great team, they really take care of you since you arrive. The give you all information you need and keep you informed about your car. Thank you Gina. More
by dgilrojas4
Employees Worked With
Gina.
August 06, 2019
Oil change/ good customer service Emily had good customer service she kept me up to date on my vehicle. Also walked me out to my truck afterwards. Thank you so much Emily had good customer service she kept me up to date on my vehicle. Also walked me out to my truck afterwards. Thank you so much More
by MOJOFOOTBALL007
Employees Worked With
Emily Reddell
