Stay far, far away. I thought "well, everywhere has negative comments, how bad could it be, I will risk it". Well, don't. Bad choice. I wish I could reverse time and never give them a dime. They strove to get out of helping me with anything. The salesman, the service manager, everyone was awful. It was so bad that even my spouse and I were fighting constantly over it (as it sat for 2 months, after me only owning it for 3 weeks). I am serious, HEED MY WARNINGS, and stay far, far away. I don't care if you have to drive 5 hours to avoid going here, just do it. The buying experience consisted of 50+ ignored calls (literally, either ignoring or hanging up on me after transferring me 20 times), should have stopped it at this point. After purchasing, they didn't send me any paperwork from my purchase even 2 months after purchasing it (literally received nothing, I didn't even know what kind of warranty it was, no loan paperwork, warranty paperwork, nothing (I purchased it off-site)). Didn't send me plates, until my temporary literally expired (then gave me a "dealer plate" to tide me over until it expired). At this point, they informed me that I have to go get my truck inspected before they will register it and send me plates. The 2nd day after I bought it, the truck failed to start the third time I ever started it, and continued to fail the first time (but would start the second, this was random, it happens). I told them it was the fuel pump, and they told me my injectors and plugs were bad and needed to be replaced for over $700. I finally convinced them to swap the fuel pump, and it fixed it (whoda thunk). They did not fix a Chrysler safety recall before they sold it and even after it sat at the dealership for 2 months and I specifically asked them to perform it. I drove 3 hours to pick up my vehicle, and they had lost my keys (you can't make this up). They told me "power is out, service people went home, too bad so sad". Then they got a random manager to come tell me to go home, who of course got an attitude. I refused to leave, and after 2 hours of waiting, they finally called the right person to locate my keys and let me go home. I plan to drive multiple hours to another state to go to a different dealership for any future needs, that is how badly I want to avoid them. Run away. Do not ignore the bad reviews as I did, you will regret it, I would kill to turn back time and never utter a word to this dealership, muchless spend a dime.
Note, can't say anything negative about their service techs or Ms Vickers. But anyone that doesn't crank a wrench was a nightmare, and simply wants to get rid of you.
Also note, had to pick an employee, but did not list the employees I worked with most to avoid name dropping.