
All American Ford in Paramus
Paramus, NJ
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784 Reviews of All American Ford in Paramus
Excellent Service and Experience We recently moved from the Dominican Republic and we are primarily Spanish speakers. In every moment Al did his best to understand us and be understan We recently moved from the Dominican Republic and we are primarily Spanish speakers. In every moment Al did his best to understand us and be understandable to us. We had a great experience in All American Ford-Paramus, because Al support and service. Since the beginning he was very helpful and gave us all the information we requested. He did not try to sell or convince us of something that we do not want or need and gave us the right quote since the first time. Thanks to Al for being so kind and helpful. More
Bullies at Paramus ford at55 Hackensack ave in New Jersey From the minute I walked in Raul Who is some sort of service manager was rude to me very unhappy Ford owner every winter I have had the same problem w From the minute I walked in Raul Who is some sort of service manager was rude to me very unhappy Ford owner every winter I have had the same problem with my car it does not start every winter I bring it back to Paramus forward because they're the only ones who know how to fix it something in the wiring is draining the battery when my car didn't start again this winter after they said they fixed it every other time I was not happy.... Not only did Rockwall try not to help me he tried insulting me and making me uncomfortable and he deserted to bullying me... Making me wait for manager that never came and telling me I had to stand there and wait while he was done doing something in his computer because I walked away and didn't want to pay and mother speak to the manager so he wanted to spite me... He told me the diagnostic test would be $150 I was so unhappy and nervous that I was being bullied like this I just could not wait to leave then I get a phone call from one of the other guys that work there and he told me it's now going to be 370 something dollars I knew right then and there was a no-win situation after they get a $408 diagnostic test they told me it was $1800 module that needs to be replaced this is the same Roger up from the day I bought the car that never worked right and when it was under warranty nobody wanted to fix it even though I went back repeatedly just pick my car up that the red light is on meeting at the burger is open or the trunk is open I just wanted to leave they were such bullies I was actually afraid to not go there More
Pleasantly surprised Salesman Tom Stass was excellent: courteous, respectful, and was able to answer every question about the car. This was not the stressful, aggravatin Salesman Tom Stass was excellent: courteous, respectful, and was able to answer every question about the car. This was not the stressful, aggravating experience I have had with other dealers. I knew exactly what I wanted and no one tried to talk me into something else. More
F-150 Raptor Purchase Professional and personable experience with Curtis and Paramus Ford. I found exactly what I wanted and drove off the lot with it that day. Being my fi Professional and personable experience with Curtis and Paramus Ford. I found exactly what I wanted and drove off the lot with it that day. Being my first new vehicle purchase, Curtis walked me through the process with ease and answered all of my questions. He spent a lot of time going over the complete specs of the vehicle as well, and was incredibly knowledgable. More
Outstanding overall service Chaim Bratt (Sales) was outstanding ! He was very knowledgeable, patient and professional. Chaim spent a long time with us showing us different makes Chaim Bratt (Sales) was outstanding ! He was very knowledgeable, patient and professional. Chaim spent a long time with us showing us different makes and models until we got exactly what we wanted. Thank you for a job well done ! Steve (General Sales Manager) was extremely friendly, helpful and professional Jim Flaherty (Finance Dept.) was also very helpful, patient and informative…Thank for a superb job in getting us all the finance info we needed to complete our purchase. Overall the entire team at All American were very helpful, friendly and knowledgeable in their respective areas. A+ service ! More
Great dealership, great Car buying experience! I came in to and spoke to the general manager domenick About pre-owned trucks and he set me up with a great salesman named Steve van. He was very help I came in to and spoke to the general manager domenick About pre-owned trucks and he set me up with a great salesman named Steve van. He was very helpful and informative! He told me when I walked in that he wanted to help me find something that I liked and was within my budget, which is exactly what he did. I'm very happy with my truck, thanks Steve and domenick! More
Great bunch of people make it as easy as they can I loved the fact that they just helped the whole way thru nothing negative at any point Not even for client that was not that easy Can wait to pla I loved the fact that they just helped the whole way thru nothing negative at any point Not even for client that was not that easy Can wait to play golf with JJ thanks again More
Excellent experience - first time car buyer My fiancé and I worked with Moe at All American Ford in Paramus. He worked with us for two days until we got exactly what we wanted. He was very patie My fiancé and I worked with Moe at All American Ford in Paramus. He worked with us for two days until we got exactly what we wanted. He was very patient and worked hard to get us where we needed to be and worked within our budget. I would highly recommend all American ford in Paramus and ask for Moe! :) More
Love my new Fusion and the professional service from JJ I have leased Lincolns for over 20 years and this time around decided to switch to a Ford Fusion, which I am very happy with. As I have done for thes I have leased Lincolns for over 20 years and this time around decided to switch to a Ford Fusion, which I am very happy with. As I have done for these many years, I worked with JJ Petrillo on this lease because of his consistent professionalism and honesty. He is also very patient and never pushy, and he is always willing to take the time necessary to ensure that I am very comfortable and happy with the terms of my lease, and that the vehicle is the right fit for me. In fact, I have also leased my wife's cars from JJ for over 20 years. We truly enjoy working with him and appreciate not only the outstanding service that he provides, but also the personal interest that he genuinely has in making sure that our experience with Ford is a positive and enjoyable one. More
Great service and likely recomended I walked in just to find out information and if a car would fit my budget, and within a few quick hours i was able to leave with a new car that I love I walked in just to find out information and if a car would fit my budget, and within a few quick hours i was able to leave with a new car that I love oh so much! Thank you very much. I would highly recommend this dealership simply because they are swift and worked very well with me. Once again thank you, Nichola. More