
All American Ford of Hackensack
Hackensack, NJ
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1,480 Reviews of All American Ford of Hackensack
recommended If I have any problem in my car I just stop by and go to Ken Whyte. He answers my questions and take good care of me. He never let me wait even if he If I have any problem in my car I just stop by and go to Ken Whyte. He answers my questions and take good care of me. He never let me wait even if he is a little busy. He gets everything done so quickly. More
Steve Calabrese's F-150 Ken Whyte is a pleasure to deal with and explains all the findings and repairs to me and is professional, he goes out of the way to help whenever he c Ken Whyte is a pleasure to deal with and explains all the findings and repairs to me and is professional, he goes out of the way to help whenever he can. My truck was recently towed in for not starting without an appointment on a Friday morning he got it in the shop and repaired for me the same day so i wouldn't be without my vehicle. Thanks Ken More
Warranty Service Kenny & his manager Tim arranged for service and a courtesy car immediately after my call of a engine warning on my car. The problem was quickly repai Kenny & his manager Tim arranged for service and a courtesy car immediately after my call of a engine warning on my car. The problem was quickly repaired at no expense to me and the use of a courtesy car was greatly appreciated! More
GREAT DEAL. WENT ABOVE AND BEYOND OVERALL I HAD A GREAT EXPERIENCE IN LEASING MY NEW F150 STX. RYAL WORKED WITH ME TO GET THE NUMBERS WHERE I NEEDED THEM TO BE. I REALLY APPRECIATE THA OVERALL I HAD A GREAT EXPERIENCE IN LEASING MY NEW F150 STX. RYAL WORKED WITH ME TO GET THE NUMBERS WHERE I NEEDED THEM TO BE. I REALLY APPRECIATE THAT HE WENT ABOVE AND BEOYOND TO HELP ME OUT. More
Leasing for the First Time I had been procrastinating for over a year about leasing a vehicle. Just the thought of having to deal with an aggressive salesman kept me from going I had been procrastinating for over a year about leasing a vehicle. Just the thought of having to deal with an aggressive salesman kept me from going into a dealership. Finally, I walked into All American Ford in Hackensack and fortunately I met Rudy Porter, Sales Consultant, who was just fantastic. He listened to my needs and spent the time explaining the leasing process. Rudy was patient and extremely helpful in every aspect from beginning to end. Thank you again Rudy for helping me lease the 2014 Ford Focus. It was such a pleasure meeting you and doing business with you. You made it happen! More
oil change went in for oil change and slow leak in tire, was taken care of promptly and in a very friendly manner.. will definitely go back. went in for oil change and slow leak in tire, was taken care of promptly and in a very friendly manner.. will definitely go back. More
Kenneth Whyte - Service Writer What can I say except Ken Whyte is what customer service is all about. I had recently purchased a new 2014 Ford Edge and had a giant spike in the tire What can I say except Ken Whyte is what customer service is all about. I had recently purchased a new 2014 Ford Edge and had a giant spike in the tire. I arrived at the dealership 10 minutes before closing. He did not hesitate helping me. It was a wonderful experience. I will definitely be a customer for many years to come. More
experience at ford I was satisfied with the service however I was the one calling to check on the car I didnt receive regular feedback. Regardless my car is back on the I was satisfied with the service however I was the one calling to check on the car I didnt receive regular feedback. Regardless my car is back on the road so Thank you! More
Finally a Great Customer Service I recently went to this dealership for service and I usually leave either upset or just okay. This time I was checked in by Ken and he made it an exc I recently went to this dealership for service and I usually leave either upset or just okay. This time I was checked in by Ken and he made it an excellent experience. He was so nice but the most important thing was that he said he will take care of it and will call me when the part arrives in two days. He did call me in two days just like he said he would. In my experience dealing with the service department and others that work there, they don't follow through with their words. I have to call them and ask where my part is and when I ask why didn't someone call me their reply is "I don't know." No apology! Now, I know who to go to. Thank you Ken! More
Honest Got a quote on line from Vivian, went to dealership spoke with Rudy explained what i was looking for and got it. and Abdul put it on paper and home i Got a quote on line from Vivian, went to dealership spoke with Rudy explained what i was looking for and got it. and Abdul put it on paper and home i went with my new Fiesta. Thank You More