All Star Dodge Chrysler Jeep Ram - Service Center

PJ IS THE BEST When I come to visit the service department PJ always do an amazing job from start to finish. My family ask me why do I go to the dealership for every When I come to visit the service department PJ always do an amazing job from start to finish. My family ask me why do I go to the dealership for everything, because if PJ is there I know my Jeep will be taking care of. More

Employee taking truck home The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday night that my new 2019 truck was about 50 miles from where it was supposed to be. I couldn’t speak with anyone because it was 11:50pm. I then go to the shop at 7:30am Saturday morning and ask about my truck and was told it wasn’t there because the mechanic took it home to drive and make sure the lifter repair was good. I then told the service tech to tell this mechanic to get my truck back up here to the shop with my truck. I was then informed the mechanic was off this Saturday and wouldn’t return until Monday. Well long story short I was furious because the tech was nonchalant about someone taking my truck home and putting those miles on my new truck. The techs reply was they would have to put those miles on my truck anyway. I would wait for my vehicle if having service More

Everything was excellent except my truck is still not fixed They were professional..friendly and efficient ..my mane concern is why is the part for my truck so hard to get is this a recall issue..because every They were professional..friendly and efficient ..my mane concern is why is the part for my truck so hard to get is this a recall issue..because every dealer or parts provider including online sales has this part on back order for months at a time More

Factory recall Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowl Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowledgeable. Better experience than other dealerships I've dealt with. More

Car repair Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Satisfied customer. More

Fantastic Service It is very refreshing to have such attentive people working on my car, Jeff the service manager, Julie the advisor and Eric the technician went abov It is very refreshing to have such attentive people working on my car, Jeff the service manager, Julie the advisor and Eric the technician went above and beyond, to keep me informed of my service visit and explained in detail the repairs performed, I truly appreciate the level of service . You guys are fantastic ! More

Service The service writer was extremely courteous and helpful. Time to diagnose and repair was a lot shorter than I expected. I will return to them for servi The service writer was extremely courteous and helpful. Time to diagnose and repair was a lot shorter than I expected. I will return to them for service in the future. More

A good experience My service representative was friendly. Kept me informed and explained what was needed to keep my truck in perfect condition. I was very happy with th My service representative was friendly. Kept me informed and explained what was needed to keep my truck in perfect condition. I was very happy with the service More

Regular service I have purchased 2 vehicles from All Star. The service adviser's have always been courteous and helpful with every issue, however slight that I presen I have purchased 2 vehicles from All Star. The service adviser's have always been courteous and helpful with every issue, however slight that I presented to them. PJ was the original adviser when I purchased my Jeep and I regularly get assistance from him as well as others when getting vehicle service. Because of the excellent support that I receive from the staff, I will continue to bring my vehicles to All Star for service as well as future sales support. More

Urgent repair I'd like to thank All-Star for getting my wife's Jeep in quickly to address an engine safety issue. They were not only prompt (same-day I emailed the I'd like to thank All-Star for getting my wife's Jeep in quickly to address an engine safety issue. They were not only prompt (same-day I emailed the service department), but extremely helpful. They explained the repair needs, costs and options and even got us a rental car. I would absolutely recommend anyone to buy and vehicle or get service at All-Star. They are the best! More