All Star Dodge Chrysler Jeep Ram - Service Center

Excellent Jeep service. PJ Muehling has helped us many times and is a great service advisor. We appreciate him very much! He explains things well, answers all my question PJ Muehling has helped us many times and is a great service advisor. We appreciate him very much! He explains things well, answers all my questions, communicates well. Professional, calm, helpful. We keep coming back because of the service. More

We have purchased 7 vehicles now from Allstar Dodge. The service representatives and sales representatives have always provided excellent and courteous help. We will continue purchasing vehicles from Al The service representatives and sales representatives have always provided excellent and courteous help. We will continue purchasing vehicles from Allstar Doge. More

My advisor was great, great personality great customer service, friendly, and very knowledgeable. She is the only reason that I would return to your dealership for service because I trust her advice and h service, friendly, and very knowledgeable. She is the only reason that I would return to your dealership for service because I trust her advice and her knowledge you have a great employee that cares about your customers. More

Every time I visit this dealership I have the most professional customer service experience. M professional customer service experience. M More

My past experiences have been great and the dealership is 5 Star. The lesser rating given today is about Marvin, Service Advisor. Marvin, Service Advisor, wasn’t professional, communication fell just short o 5 Star. The lesser rating given today is about Marvin, Service Advisor. Marvin, Service Advisor, wasn’t professional, communication fell just short of argumentative, was absolutely dismissive of the information I presented to him from a previous appointment with service recommendation and cost. He was disrespectful and smirked throughout the entire conversation. My perception of his behavior and actions was that he didn’t care about what I was saying. I eventually spoke with the Service Manager who acknowledged my concerns and took care of my issue without any hesitation. Thank you for that. I would not recommend Marvin as a Service Advisor and would not want him as an advisor on any future bus. More

Even though i gave All Star3 stars I would like recognize Errin Henry the service manager at All Star even though it took over a month to find the issue with our 2019 RAM 1500 he worked to get the replacemen Errin Henry the service manager at All Star even though it took over a month to find the issue with our 2019 RAM 1500 he worked to get the replacement part ordered and expedited and was able to get our truck repaired a day earlier than expected. During the process he called periodically to provide updates on the status. More

Two weeks ago, I took my Jeep to the All Star service department for a mechanical problem. I paid $156 for a diagnostic check. I was told they couldn't find a problem but they did a software update that department for a mechanical problem. I paid $156 for a diagnostic check. I was told they couldn't find a problem but they did a software update that was generated for problems like mine. Two days ago I had the same problem. I called them and was told I could return and pay another $156 for another diagnostic check. Their explanation was they had to pay the technician. Since they didn't find a problem (but knew the issue was a problem) , I could end up paying them multiple times for "checking" and never get a repair. They don't seem to stand by their work and it appears they don't care. More