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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,836 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,836 reviews

December 24, 2020

Personable staff on the phone, prompt appointment with the service department, excellent customer service while addressing my car service request. Thank you for an excellent experience. More

by KATHSCHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you, for taking a moment to rate your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care! Best, John Allen, General Manager

December 24, 2020

They were very friendly, professional and quick. I came for an oil change and leased a new car. I am very happy to do business with Allen Chevrolet. Thank You and happy holidays K More

by KLG324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

We hope you had an equally enjoyable Holiday and thank you for your great review. We truly appreciate your business and look forward to serving you again soon. best- John Allen, GM

December 23, 2020

First time here and had an awesome experience. Overall experience 5 star! Everyone was friendly and sincere in getting the deal done. Thank you again! More

by JDIGGIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Allen Chevrolet Cadillac responded

We're so glad to hear that you had a 5 star experience with us! Thank you for choosing Allen Chevy Cadillac and we hope to work with you again sometime! Best, John Allen, General Manager

December 23, 2020

The service was done in a timely and professional manner. All of our questions were answered completely in an understandable way. We felt safe while waiting for the service to be completed. More

by FTOMCZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your review on our Service Department. It's great to see they have provided you with timely and professional service. Please let us know if there is anything else we could assist you with. Best, John Allen, General Manager

December 23, 2020

Great place to buy a car, were very friendly and helpful. Mike J was great and friendly and entertaining, even for a Navy guy. Will be back when we need another vehicle More

by Cbran3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your friendly and helpful experience with Mike J! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road, Cbran3! Best, John Allen, General Manager

December 23, 2020

Derek was very helpful! The process was easy and quick!! Thank you!! Nolan was also really helpful and explained everything to me and the financial part went very quick More

by LMGILLIES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

We're so pleased to hear that Derek and Nolan provided you with an easy and quick experience. Thank you for choosing Allen Chevrolet Cadillac and we hope to see you down the road. Best- John Allen, GM

December 23, 2020

Always friendly, considerate, and convenient. Service is always done right the first time. They always keep you informed of any issues that need to be addressed. More

by vlvloch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave a 5 star review, it means a lot to us! We truly appreciate you trusting us with all of your car's service and hope to see you again soon! Best, John Allen, General Manager

December 23, 2020

I'm very pleased with the service provided by the staff at Allen Chevrolet Cadillac. They explained and show to me how the maintenance I was having done was performed. More

by MAWHALEY
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for all of your service needs. We're so thrilled to have you as a valued client and we look forward to any future visits. Best- John Allen, GM

December 22, 2020

The Express Oil Change service is great. I drive 25 miles to go there just to get my oil changed. Outstanding customer service. The manager in the quick oil change service area is very friendly and makes sur More

by DFHAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
Dec 22, 2020 -

Allen Chevrolet Cadillac responded

Thank you for making the 25 mile trip to see us and for sharing positive feedback on your quick and easy service experience! Don't hesitate to reach out when we can help you again down the road! Best, John Allen, General Manager

December 22, 2020

I’ve always been very pleased with the service I receive at your business. Only place I go for oil changes! Thank you for the great service More

by Witchdenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your experience with us! We're glad to be of service and hope to work with you for many years to come! Best, John Allen, General Manager

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