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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,835 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,835 reviews

December 10, 2020

Always very satisfied with the service of the Quick Lube department. Quick service and polite employees. Keep up the great work. Would definitely recommend to friends and family. More

by jraymond1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 10, 2020 -

Allen Chevrolet Cadillac responded

Thank you, jraymond1978! We hope you continue to choose us for all your automotive needs! Take care! Best, John Allen, General Manager

December 09, 2020

Excellent customer service. Fast and friendly staff. I would recommend your service department to anyone. The service bays as well as the waiting area were very well kept. More

by Kimberly Ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 10, 2020 -

Allen Chevrolet Cadillac responded

Kimberly, thank you for choosing Allen Chevrolet Cadillac for your auto needs. We hope to see you again soon and appreciate your excellent review. Best, John Allen, General Manager

December 09, 2020

Been to this service department several times. Great service every time I Will go every time I need my Chevy serviced thank you Stanford Allen More

by Whited1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 10, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your fast and easy experience with our service department! Don't hesitate to reach out when we can help you again down the road, Whited1984! Best, John Allen, General Manager

December 08, 2020

Alayna and Nolen were great. We found the car I wanted for the payment I wanted. I’m very happy. I will defiantly buy a car from Alayna again. More

by HEIDICOTE
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Allen Chevrolet Cadillac responded

HEIDICOTE, thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with Alayna and Nolan. Congratulations! We value your business and we look forward to any future visits! Best, John Allen, General Manager

December 08, 2020

Fast, friendly and safe service. Have always been treated very well by the Allen family and their employees. Merry Christmas and Happy New Year to them all. More

by M.PORTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 09, 2020 -

Allen Chevrolet Cadillac responded

Hi M.PORTA, we are happy to know that your service visit was fast, friendly and safe. If there is anything else we can do for you please let us know. Best, John Allen, General Manager

December 08, 2020

Fast service, but I brought in a $30 off coupon and the manager insisted it expired on 11/30. I said that I just received it in my email. He said to let him see my email to see when I received it and insi More

by GARN44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 09, 2020 -

Allen Chevrolet Cadillac responded

GARN44, we’re sorry for any inconvenience we may have caused you with the confusion on the coupon. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and understanding; we hope to see you again in the future. Best, John Allen, General Manager

December 07, 2020

Alyana was simply amazing. I would recommend to any prospective buyer. She called me from home even while she was sick. Answers an email on Sunday after I had purchased. Very nice. More

by SMK5454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Your kind words and great rating are appreciated. Congratulations, on your new vehicle! We're elated that Alayna took such great care of you. Sincerely, John Allen, GM

December 06, 2020

Eve rything at dealerships is good and friendly. Fffggh Eve rything at dealerships is good and friendly. Fffggh h hi jjjj hhhhjjj uuuuii ghhjkk ghhjjk. Yyu ffgggh gyhj hhj hi k yhjj hh h jk hhjjj gggh tt More

by FROSTY.63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

We appreciate the 5-star rating and thank you very much for taking a moment of your day to rate us. Best- John Allen, GM

December 06, 2020

quit sending me the surveysquit sending me the quit sending me the surveys quit sending me the surveys quit sending me the surveys quit sending me the surveys quit sending me the surveys More

by Jim Ostrowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star rating as it truly helps us to maintain our goals of 100% satisfaction. We hope to assist you again in the future. Best- John Allen, GM

December 06, 2020

Great people to work with, Thank you so much! I love my Chevy Silverado and what a great price. Alaina and Nolan are so friendly and go above and beyond! More

by JESSI22ROOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Congratulations, on your new Silverado and thank you for the 5-Stars. We'll be sure to pass along your regards to Alayna and Nolan for you. Its been a pleasure providing you with an excellent experience and we hope to see you again soon. John Allen, GM

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