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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

December 16, 2020

Allen Chevrolet Cadillac has always been great to me with every visit. I drive from just south of Toledo and will continue to do so because of their outstanding customer service! They are honest and upfront More

by Teek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Keith Cousino
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

Teek, thank you so much for taking a moment of your day to share your great feedback for our team. We're super glad you make the drive to visit us and to see your satisfaction. Looking forward to being of assistance again in the future. Best, John Allen, General Manager

December 16, 2020

Fast and clean. I felt as I always have and will come back again. I drive up from Toledo . Comfortable with every aspect. They never let me down. More

by POLSKAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

Hi POLSKAMO, we appreciate your review and rating. I am glad our team provided you with a comfortable service experience. Thanks for making the drive to see us and please let us know if there is anything else we could assist you with. Best, John Allen, General Manager

December 15, 2020

Purchasing a vehicle was seamless and everyone was friendly and courteous. The 2021 Chevy Blazer is great. Derek was great and answered all my questions. More

by LJORDAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg, April Seger
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your fast and easy experience with Derek! Enjoy your 2021 Chevy Blazer! Don't hesitate to reach out when we can help you again down the road, LJORDAN10! Warm Regards, John Allen, General Manager

December 15, 2020

They are a Local hometown dealer with a good reputation. Have bought or leased several cars here. Use the quick oil change on a regular basis. More

by RobinH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

RobinH, thanks for your loyalty and trust! We hope to see you again for all of your vehicle needs. Best, John Allen, General Manager

December 15, 2020

Craig did a great job helping me find a truck and getting sale done quick. Also trade in went smooth and all done in one day More

by PATCUTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

PATCUTALL, thank you for taking the time to share your positive feedback. We are happy to hear Craig and our team provided you with a great car buying experience. Congratulations and please let us know if there is anything else we can do for you! Have a great day! John Allen, GM

December 14, 2020

They listen to what you are looking for and don't try to pressure you into anything you won't be happy when you purchase your vehicle. More

by CINCODEMAYO7005@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review! We appreciate you sharing the positive feedback! Please come see us again for all of your future vehicle needs. - John Allen, GM

December 13, 2020

Always a great place to take my vehicles. Great service and sales team. There was a very dirty vehicle that was available for a loaner but the manager said NO. I had to wait but it was worth it. Thank yo More

by NDUNLAP007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Keith Cousino, Danny Ruiz
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

NDUNLAP007, we appreciate the 5 star review! Thanks for coming in and trusting us with your service needs. Warm Regards, John Allen, GM

December 13, 2020

Very disappointed on how long it took changing my oil they stood around talking to each other instead of getting my oil changed. Brought 2 vehicles in that day 2nd change was faster because it was closer More

by LASALLE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jan 05, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your valued feedback and are disappointed to know that we did not meet the mark. It is always our intention to provide 100% customer satisfaction. We apologize for the unusual delay and any inconvenience we may have caused. Sincerely, John Allen, GM

December 13, 2020

Quick and efficient oil change. Took screw out rear tire and filled all to 37psi to help with air leaks in all tires. Declined rotation. I am spending $800 for new tires this week. A shame with only 6700 mi More

by CATSHAU812
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

CATSHAU812, thank you so much for sharing your valuable feedback regarding your visit with our service department. We are thankful fo the opportunity to assist you and hope to see you again in the future. - John Allen, GM

December 12, 2020

Had a good experience.mark my salesperson was very nice and helpful , I recommend that you try buying your next auto from allen chevrolet next time More

by LEECHINAV
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger, Keith Cousino
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

LEECHINAV, thank you for the 5-star review! We appreciate you sharing the positive feedback! Please come see us again for all of your future vehicle needs. - John Allen, GM

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