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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,860 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,860 reviews

August 24, 2020

Allen chevrolet and Cadillac is by far the best dealership i have had the pleasure of dealing with, me and my wife had a hard time dealing with capitol one with a pre-approval, and they were so det More

by grizzlycarpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Frank Lopes, April Seger, Danny Ruiz
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We are delighted to learn of your satisfaction. Thank you so much for your business. Our team welcomes you again! Sincerely, John Allen, GM

August 23, 2020

This is the fifth car I have purchased from Allen, and This is the fifth car I have purchased from Allen, and specifically Brian Nelson. Friendly, courteous, and efficient service. Brian and I have struck More

by CWINTERS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your fifth car with us and thank you for the great review! We're happy to hear that you had such a nice experience with Brian and Dan. We appreciate your business and hope to see you again! Sincerely, John Allen, GM

August 23, 2020

Service was good. Everything was safe and clean. Service was quick . Employees were friendly and also wore masks for safety for covid and the waiting room was clean. More

by PATTIJ625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We love seeing your support for us! Thank you so much, Patti. We hope to work with you again. Sincerely, John Allen, GM

August 23, 2020

oil change only.Friendly staff. Will be back for my next oil change only.Friendly staff. Will be back for my next service. Fast and efficient with no waiting. Clean waiting area. Will refer my friends More

by Bob Lommerse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the five-star review, Bob! We appreciate your business and hope to see you again soon! Sincerely, John Allen, GM

August 22, 2020

Decent experience. Sales, finance and management seem in tune with their plan. Car could have been cleaner upon pick up. Finer detail would have been nice. Low front right tire pressure. More

by RLITTLE52964
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ruiz, Mike Degroot, Danielle Sindel
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. We would like to offer to have you vehicle re-detailed upon request. Thank you for your patience and we hope to see you again in the future. Sincerely, Joshua Wright, Sales Manager

August 22, 2020

This was my first visit. Everyone I encountered, on the phone and in person, was friendly and courteous. Service was efficient and surprisingly affordable. I definitely plan to bring my car back the next t More

by tabrewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland, Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Hi there, thank you for the great review! We're happy to know you had a positive experience. We hope to see you again! Sincerely, John Allen, GM

August 22, 2020

We love Allen Chevy! They always can get us a good deal with fair prices! Craig Sauer is a great sales associate and we recommend him every time! More

by Rm11691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Hi, thank you for the great review! We'll be sure to give your compliments to Craig and our team. We hope to see you again! Sincerely, John Allen, GM

August 21, 2020

Nolan K. more than exceeded our expectations! Our plan was to come in and talk and we walked out with our new car! Very Pleased! More

by stephaniegutierrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Stephanie, thank you for the five-star review! Nolan was happy to assist you. Congrats! Sincerely, John Allen, GM

August 21, 2020

Recently purchased a 2020 Silverado 2500 from Mark Williams at Allen Chevrolet. Ordered some accessories at time of purchase but due to COVID wasn’t sure when they would arrive or be installed. Dan in More

by RANDYSPAULDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in the parts dept. and Chris T. In service, Mark Williams
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Randy! We will be sure to thank Mark and Dan for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit! Sincerely, John Allen, GM

August 21, 2020

Chris is always professional and courteous very knowledgeable he is one of the main reasons we use Allen Chevrolet. He goes above and beyond and is always willing to answer any questions. More

by DUTCHMILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We are happy to hear that your service appointment with us went well! It was a pleasure to take care of you and your ride. Please don't hesitate to reach out to us if there is anything else that we can do for you. Sincerely, John Allen, GM

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