Anderson Toyota Lexus

Best Car Purchasing Experience I Have Ever Had I stopped by Anderson on Friday afternoon with my wife to look at a new vehicle and was greeted with a smile and a handshake from Kim Rizvi. He showed I stopped by Anderson on Friday afternoon with my wife to look at a new vehicle and was greeted with a smile and a handshake from Kim Rizvi. He showed us two vehicles that we were interested in and went over all of the features and benefits of each. I went back on Saturday and again was greeted promptly by the sales manager as well as Kim. After a test drive we quickly made the decision on which vehicle we were ready to purchase. Kim was then able to work with the sales manager to get me what I feel was a great deal. The entire process from start to finish was exceptional and easily the best car purchasing experience I have ever had (and I've purchased a lot of cars). Kim made us feel comfortable throughout the entire process and is one of the best sales people I have ever worked with. In addition to that, the entire staff at Anderson made us feel welcome. After such a great customer experience, I really don't see myself ever buying another vehicle from anywhere but Anderson. More

Somewhat frustrating Even though the dealership/techs could not find the reason for my tire inflation issues, they really took their time trying to find the issue, and the Even though the dealership/techs could not find the reason for my tire inflation issues, they really took their time trying to find the issue, and the service advisor I had today was amazing. His name is Brad Kahle. He made the appointment less frustrating by explaining what they had done in an attempt to diagnose the problem, and gave excellent recommendations as to what to try next. I appreciated the extra effort. More

Lexus service and repair I purchased my 2013 ES350 from this dealership and have taken it there for all the 5k mile services. Recently I had an issue where my vehicle incurred I purchased my 2013 ES350 from this dealership and have taken it there for all the 5k mile services. Recently I had an issue where my vehicle incurred wheel damage on the left side. I requested a wheel alignment and wheel repair a long with my next service appointment about 2 days after I suffered the wheel damage. Upon their investigation it was discovered that the control arm and ball joint were damaged. Lexus fixed this under warranty and returned my vehicle. When I then drove at high speeds (over 70mph) i noticed a vibration and noise that likely came from the initial wheel damage days earlier. I took the vehicle right back without an appointment and they got me in. Lexus discovered the wheel bearings were also damaged, which they fixed under warranty again! The customer service was great and exceeded all expectations. This is why I recommend and drive a Lexus. I will be purchasing my next vehicle there again. More

15,000 mile maintenance I dealt with Brad Kahle and he was very professional, thorough and engaging. I was very pleased with my visit. Great job. And they also got me right i I dealt with Brad Kahle and he was very professional, thorough and engaging. I was very pleased with my visit. Great job. And they also got me right in and out in a very timely manner. Awesome. More

Great experience Found Jeff to be friendly and no high pressure run around. Gave a very fair price on my trade in. Knew our bottom line cost with no problems. Very hap Found Jeff to be friendly and no high pressure run around. Gave a very fair price on my trade in. Knew our bottom line cost with no problems. Very happy with our experience. Sells a very reliable product at a fair price. More

BEST CUSTOMER SERVICE! I normally do not write online reviews, but i promised eric in lexus service i would as a welcome present. i have had several different makes and mode I normally do not write online reviews, but i promised eric in lexus service i would as a welcome present. i have had several different makes and models of cars over the years, lexus by far is my favorite. it makes it even easier when the service department is staffed with friendly knowledgeable people. i came in for some basic maintenance and eric greeted me with a smile and a handshake to introduce himself, he said he has been with lexus for a week or so, and i am sure glad he is the guy helping me from now on. he let me know everything was ok with the car, told me i had a big service coming up, and mentioned what he could do in the future if i ever needed any help. first class all the way eric, thanks!! More

Excellent Service I was presented with a friendly atmosphere and fast service. I was only there for an oil change but once I mentioned something else they were quick to I was presented with a friendly atmosphere and fast service. I was only there for an oil change but once I mentioned something else they were quick to fix the problem... More

Service Brad Kahle did an excellent job from pone call to finish. Great customer service.Even though my vehicle is a Chevy Tahoe they got it done in a very ti Brad Kahle did an excellent job from pone call to finish. Great customer service.Even though my vehicle is a Chevy Tahoe they got it done in a very timley manner. I will be back. More

Great Services & Hospitality! Last Friday, I went there for the special offer alignment for my old-oldies 2000 Lexus RX300. At 1st step I walked in, I felt like a million bucks cus Last Friday, I went there for the special offer alignment for my old-oldies 2000 Lexus RX300. At 1st step I walked in, I felt like a million bucks customer. (My car is not worth that much.) Nick and his service-Technician team were very polite, respect and great manner. The waiting room was very clean, comfortable. Lots of goodies :). I got my car back, clean, nice and shiny inside-out. Love the service. I would go back. Thanks & Great Job! More