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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,734 Reviews
Call Service Center (414) 228-1450

3,734 Reviews of Andrew Toyota - Service Center

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February 16, 2024

Excellent service and great Customer Service. John was awesome and kept me updated with everything that was happening More

by MHOUSE0
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 16, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback! We're thrilled to hear that you received excellent service and great customer service from John. Keeping our customers updated and informed is important to us, and we're glad to know that your experience reflected that. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Helpful
February 16, 2024

Very good. Very reliable. Too bad it is so expensive, but it is really good More

by sgmarsh54
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 21, 2024 -

Andrew Toyota responded

We're glad to hear that you find Andrew Toyota to be very reliable and of high quality. While we aim to provide the best service possible, we understand concerns about pricing. We appreciate your feedback and will continue striving to deliver value along with excellence. Thank you for your support!

Helpful
February 15, 2024

Working with John was great. He got my appointment scheduled for repair promptly and was also able to squeeze me in for an oil change. John and the service department are super e More

by luis.rodriguez414
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 16, 2024 -

Andrew Toyota responded

Hi Luis, Thank you for sharing your experience! We're delighted to hear that working with John and our service department was a great experience for you. We strive to provide prompt scheduling and accommodate our customers' needs whenever possible. If you have any further questions or require assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

Helpful
February 15, 2024

Cody explained my options clearly. The work was done in a timely fashion Great job! More

by Maraleta
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
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Feb 16, 2024 -

Andrew Toyota responded

Hi Maraleta, Thank you for your feedback! We're pleased to hear that Cody provided clear explanations and that the work was completed in a timely manner. We appreciate your kind words and are glad you had a great experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Helpful
February 15, 2024

Andrew is my favorite dealership Great customer service and professionalism They are honest and dependable More

by russk
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 16, 2024 -

Andrew Toyota responded

Hi Russk, Thank you for your kind words! We're delighted to hear that Andrew is your favorite dealership and that you've experienced great customer service, professionalism, honesty, and dependability with us. Your feedback means a lot, and we appreciate your support. If you ever need anything else or have any questions, please don't hesitate to reach out.

Helpful
February 15, 2024

I didn't like my experience. I never had an issue until recently. Lack of communication More

by Tiannaawardd
Recommend Dealer
No
Employees Worked With
John Ferrigno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 16, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Helpful
February 14, 2024

Always reliable. Both purchasing and service have been excellent. Comfortable to wait for vehicle servicing. More

by elizabethakrohn
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
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Feb 16, 2024 -

Andrew Toyota responded

Hi Elizabeth, Thank you for your wonderful feedback! We're thrilled to hear that you've had reliable and excellent experiences with both purchasing and service. Providing a comfortable waiting environment is important to us, and we're glad to know it has met your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your support!

Helpful
February 14, 2024

Very attentive and finished in a timely manner I would recommend and would definitely come back for oil changes and or maintenance More

by Tria.lee0
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
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Feb 16, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback! We're delighted to hear that you found our service team attentive and efficient. We appreciate your recommendation and look forward to welcoming you back for your future oil changes and maintenance needs. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Helpful
February 14, 2024

Quoted one price and charged much more. I'll never return Bait and switch!!!! Never return More

by cdwontor
Recommend Dealer
No
Employees Worked With
2/24
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Feb 14, 2024 -

cdwontor responded

Not the kind of business dealings i want to experience again

Feb 14, 2024 -

cdwontor responded

Quote repair pricing realistic or give a range!!!

Helpful
February 14, 2024

Very quick and easy. Great communication and set proper expectations. Excellent customer service Wonderful Experience! More

by Jake Wood
Recommend Dealer
Yes
Employees Worked With
Willie
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Feb 16, 2024 -

Andrew Toyota responded

Hi Jake, Thank you for your kind words! We're delighted to hear that you had a quick, easy, and wonderful experience with us. Providing great communication and setting proper expectations is important to us, and we're thrilled to know it met your needs. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your support!

Helpful
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