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Andrews Cadillac Brentwood - Service Center

Brentwood, TN

4.7
179 Reviews

179 Reviews of Andrews Cadillac Brentwood - Service Center

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September 12, 2023

Andrea goes the extra mile for her customers. I know various people there, and the owner. All are very nice people. Great American vehicles with a strong history. More

by Kmclawhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Great customer service! I would highly recommend this dealership. They go above and beyond to make sure you are satisfied. More

by theodore.chisom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

customer for 30 years, purchased automobiles and service of all kinds. Bridget Miller is exceptional! John Bearden is total professional More

by jfvandiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

The part was ordered and not in when we brought the vehicle, then after replacing the part there is a rattle. I still need to return to have that fixed. Which make a 3rd visit for the same issue!!!! An More

by JENNIFERLYNDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Powers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Andrews Cadillac Brentwood responded

Good morning. I appreciate your feedback regarding your service visit. If you will please reach out to me with more details, I would love to assist with this. I can have the vehicle picked up and brought in for the repairs to save you another trip. I would also like to personally inspect the vehicle to ensure everything has been taken care of. Please reach out via call or email. I hope you have a great day! Katie Carter 615-277-5225 katiecarter@andrewscadillac.com

August 05, 2023

Thanks for your hospitality and your continued services. I can only say I’m your loyal customer More

by MHENRIQ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Great as always. Love working with Bridget. She is the best. Think that sums it up. More

by ratcliffeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

On time at a reasonable price. Did only the work that was requested. Very satisfied. More

by JKBEARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Top notch service. Got right to the problem and fixed it. Service Tech went above and beyond. More

by GAUTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

First time taking our 2014 Escalade ESV to any Cadillac dealer. Very happy we did. The entire process was excellent, from the initial scheduling of the appointment and the communication throughout from one More

by TheDokFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

I had a position experience with the service center, they have professional skills in handling customers. More

by MANNYBALLEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Andrews
1
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