Annapolis Hyundai

Shawn Lagunda was excellent! I got the best deal for my trade in and was happy with my new Santa Fe trade in and was happy with my new Santa Fe More

Everyone was very personable and helped find the perfect car for me! Highly recommend Annapolis Hyundai! car for me! Highly recommend Annapolis Hyundai! More

Service dept recommended new tires on a car with 34k total miles. One of the tires was replaced 10k miles ago. Come on. Beyond the unnecessary upcharge attempt, everyone was polite and the work was d total miles. One of the tires was replaced 10k miles ago. Come on. Beyond the unnecessary upcharge attempt, everyone was polite and the work was done quickly. More

My experiences with the Annapolis Hyundai Service department have always been wonderful. I have always gotten the feeling that I was important to them, and this most recent visit was no exception. department have always been wonderful. I have always gotten the feeling that I was important to them, and this most recent visit was no exception. Tony always does a great job. More

I had the same issue as others above: Sales say free oil changes and then want to charge more for the synthetic that is standard for the car. I complained to no effect but finally when I took it in they did changes and then want to charge more for the synthetic that is standard for the car. I complained to no effect but finally when I took it in they did honor the free change. So all is good. More

Jacob is always professional, friendly, and accommodating. Karen, the manager, is very friendly and professional too. accommodating. Karen, the manager, is very friendly and professional too. More

As always, Jacob was very kind and efficient. Great communication and timely service. Car wash is always welcome. communication and timely service. Car wash is always welcome. More

What was supposed to be a free oil change with my new 2021 Hyundai cost me $90. When I complained to the Sales Manager (Kevin) he said there was nothing he could do. One of the sales gimics was 3 free oi 2021 Hyundai cost me $90. When I complained to the Sales Manager (Kevin) he said there was nothing he could do. One of the sales gimics was 3 free oil changes and tire rotation. Oh, free BUT not if you put synthetic oil in, which isn't in my sales papers anywhere. I stated unless corrected this he would never see my face in this dealership again. I noted that my own service mechanic doesn't charge me $90 to change to oil in my Jeep Grand Cherokee. Shortly after I left the dealership, I receive a phone call from the Service Manager, Karen, who could not have been more apologetic. She refunded my money and indicated this would never happen again. Kevin could have corrected the situation but chose not to. If not for Karen doing the right thing, I would never return to this Hyundai dealership again. But now, thanks to her, I will...providing she is still here! Point is...you have a great product...why not stand behind it instead of trying to nickel and dime a new customer who just spent $$$thousands on a new Hyundai. Oh, the "loner car" that was advertised by the salesman to be available when dropping the car off for maintenance...another falsehood! This is why many people, like me, do not trust car dealerships but would rather take our cars to a time-trusted local mechanic. Stand behind what you say and advertise. Thanks Karen for being a stand-up person with integrity. My rating is for the Service Center Manager...not the dealership. More

The work was done and done correctly (I believe). The loaner car and rentals were not available so I had to Take a Lift/Uber home and one back. Because of the lack of loaner or rental I had to rush whic loaner car and rentals were not available so I had to Take a Lift/Uber home and one back. Because of the lack of loaner or rental I had to rush which didn’t give the dealership the opportunity to wash my car after maintenance. The important parts of the service was handled and the employees were very polite and had great interpersonal skills. More

I don't usually take my car to a dealership to be serviced but I was pleased by my experience at Annapolis Hyundai. Friendly and courteous service representatives who took the time to see how I was d serviced but I was pleased by my experience at Annapolis Hyundai. Friendly and courteous service representatives who took the time to see how I was doing while I was waiting impressed me. More