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Annapolis Hyundai
Edgewater, MD
3,039 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,039 reviews
Verified Customer
January 21, 2020
Professional, honest, fast customer service. I needed a car very quick and Kevin helped me get a good deal while being very patient with what I needed for a car that was safe. Shawn explaine how the car w car very quick and Kevin helped me get a good deal while being very patient with what I needed for a car that was safe. Shawn explaine how the car worked and provided great customer service as well. More
by choirj5
January 19, 2020
Perfect. The salesman was very helpful and straigtforward. The salesman make me feel that I was an important customer. He went out of his way to explain all the details of the purchase and ensured that I under The salesman make me feel that I was an important customer. He went out of his way to explain all the details of the purchase and ensured that I understood. He showed me how to operate all the various components even a test drive was offered. More
by rjw782
Employees Worked With
Paul Brookman
January 19, 2020
Could not have been.easier to purchase our new Palisade! From our sales to finance it was like buying a car from your friend. Highly recommend buying your next car here. From our sales to finance it was like buying a car from your friend. Highly recommend buying your next car here. More
by Lindapeltonrealestate
Employees Worked With
January 17, 2020
Amazing experience! Everyone was helpful and I’m pleased with my new Hyundai Tucson I will recommend Annapolis Hyundai to friends and family. Thank you! with my new Hyundai Tucson I will recommend Annapolis Hyundai to friends and family. Thank you! More
by carrie
January 17, 2020
Great People, Great Service This is the best Dealership to deal with that I have ever dealt with. I have been going to various places for over 50 years and they are the best., This is the best Dealership to deal with that I have ever dealt with. I have been going to various places for over 50 years and they are the best., More
by walkerbob
Employees Worked With
Jacob Swaim, Ryan Gregory, Jena Brown
January 17, 2020
not as bad as i expected It was a good experience, everyone was very helpful & friendly. I had never done this before, my late husband was the one who dealt with cars. My son It was a good experience, everyone was very helpful & friendly. I had never done this before, my late husband was the one who dealt with cars. My son was there to help so it was easier for me. Paul was a pleasant salesman. Thank you. More
by HVAC4U45
Employees Worked With
Paul Brookman
January 16, 2020
AMAZING with a capital ZING! Knowledgeable ~ Amicable ~ Professional Allen always takes the time to explain the problem and the most efficient way to resolve it. I refuse to take my Elantra anywhere else! Professional Allen always takes the time to explain the problem and the most efficient way to resolve it. I refuse to take my Elantra anywhere else! More
by SARAHWHITE324
Employees Worked With
Allen , Jacob Swaim
January 16, 2020
Worst Customer Service by Service Front Desk I needed a diagnostic run on my new 2020 vehicle and when I called in to schedule an appointment, I was told that diagnostic appointments are only don I needed a diagnostic run on my new 2020 vehicle and when I called in to schedule an appointment, I was told that diagnostic appointments are only done on weekdays. So I scheduled service appointment for a Thursday, requested a shuttle ride, and took time off from work to drop the car off. When I get to the front desk, the lady found my appointment and asked me what the issue was. Upon explaining the issue I was told since this issue would require driving the car around and traffic at this time is bad, we won't be able to check it for you today. When I asked why diagnostic appointments aren't done on weekends then, the lady tells me they are only done on weekdays (but not the weekday I scheduled the appointment for). When I insisted, she said she will get it looked at but won't be able to offer shuttle because they are running low on shuttle drivers and they don't go more than 10 miles away and hence can't drop me off. I owned a Toyota before this car and the dealership that's literally next door has the same 10 miles policy and I always got a shuttle ride because I was within 10 miles of the Toyota dealership. I was told not to buy a Hyundai because it is a cheaper brand and the customer service at this dealership is a proof of just that. Don't make the mistake I made and stay away from this dealership and Hyundai in general. More
by Haris
Employees Worked With
Front Desk
January 16, 2020
Paul went above and beyond to make my baby girl's first vehicle purchase everything she had expected. It was a very easy process for her. He was very thorough in asking what she desired so he was sure she vehicle purchase everything she had expected. It was a very easy process for her. He was very thorough in asking what she desired so he was sure she was getting everything that was important to her. He also asked questions to make sure she got all the rebates for which she qualified. She is very happy. I highly recommend him and the dealership for anyone looking for a vehicle!!! More
by DawnL
Employees Worked With
The manager Yi was also very helpful. , Paul Brookman
