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Annapolis Hyundai
Edgewater, MD
3,039 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,039 reviews
August 24, 2019
Communicative and honest about the car they were selling. They were upfront about a small problem with the pre owned car I bought. This convinced me they could be trusted. The transaction went according to pl They were upfront about a small problem with the pre owned car I bought. This convinced me they could be trusted. The transaction went according to plan and I was dealt with professionally. More
by TOSHEA16
Verified CustomerEmployees Worked With
David Holcomb, Nate Roberge
August 24, 2019
2017 Elantra As I already have familiarity and satisfaction with Annapolis Hyundai Service, I visited the showroom in search of another Elantra to replace the 2013 As I already have familiarity and satisfaction with Annapolis Hyundai Service, I visited the showroom in search of another Elantra to replace the 2013 that was deemed a total loss. Charles steered me to a great car, understood my situation with process of the loss process, and started me on the right track. Karen Farina picked up on the business details and made me feel very comfortable. Many thanks! More
by timalexiou
August 24, 2019
Great Service from first phone call Spoke with Jacob about our Sonata's sunroof issue. It was quickly fixed. We are continually impressed with Annapolis Hyundai from sales to service! Ke Spoke with Jacob about our Sonata's sunroof issue. It was quickly fixed. We are continually impressed with Annapolis Hyundai from sales to service! Keep up the good work! More
by eaglesfly6
Employees Worked With
Jacob Swaim
August 22, 2019
quick and efficient Great customer service, works quick and efficiently!! They don't try to sell you something you don't need!!! I highly recommend the service departme Great customer service, works quick and efficiently!! They don't try to sell you something you don't need!!! I highly recommend the service department. More
by hallfam97
Employees Worked With
Jacob Swaim
August 22, 2019
Best car buying expo! Annapolis Hyundai was easy to work with, professional, cheerful, knowledgeable and really listened to what I wanted. They understood my budget and kep Annapolis Hyundai was easy to work with, professional, cheerful, knowledgeable and really listened to what I wanted. They understood my budget and kept their word on getting me the Santa Fe model I wanted at the price I could afford. Much was done via emails and when I got to the showroom the car - the right car - was waiting for me, ready to go. Great experience! More
by Newcarlady
Employees Worked With
Kevin Yi, Trey Wilson, David Holcomb
August 21, 2019
Positive interaction and respectful Annapolis Hyundai is a customer-oriented dealership. Employees greet you with a smile and are knowledgeable about their vehicles. My dealer, Paul Broo Annapolis Hyundai is a customer-oriented dealership. Employees greet you with a smile and are knowledgeable about their vehicles. My dealer, Paul Brookman, was personable and respectful of my needs. He worked to ensure I got a fair price on the 2019 Kona. He took the time to explain the process of buying a new car and kept me posted on its delivery time. The manager came over to meet me and was very understanding and personable, as well. For those looking for a new Hyundai, this is the dealership you need to visit. More
by DORENE.BOSCO
Employees Worked With
Paul Brookman
August 21, 2019
Excellent experience Dealing with Annapolis Hyundai is an excellent experience. Jacob provides personalized service which I truly appreciate. He always lets me know if the Dealing with Annapolis Hyundai is an excellent experience. Jacob provides personalized service which I truly appreciate. He always lets me know if there have been any recalls and what service is needed and it's urgency. I purchased my first Hyundai there sixteen years ago and though there are now more dealers, and even ones closer to me, I wouldn't ever consider switching. When you find high quality service and performance in today's world you stick with it! More
by Julie B
Employees Worked With
Jacob Swaim
August 21, 2019
Awesome Experience The Sales Manager, whose name I believe was Kevin, and Eric Cosme were simply amazing! They made me feel completely comfortable. Would definitely reco The Sales Manager, whose name I believe was Kevin, and Eric Cosme were simply amazing! They made me feel completely comfortable. Would definitely recommend the two of them. More
by Satisfied Customer
Employees Worked With
Eric Cosme, Sales Agent. And I believe the Sales Manager’s name was Kevin. I sure hope I got his name right. The Sales Manager was a very pleasant and extremely helpful gentleman.
August 21, 2019
Long Wait Time I brought in my Sonata for a warranty repair. At the time of scheduling I was told the repair would take one - two hours. The service took 3.5 hou I brought in my Sonata for a warranty repair. At the time of scheduling I was told the repair would take one - two hours. The service took 3.5 hours. The explanation: it took 30 min. to have the warranty company approval. NO service recovery offered. More
by TC01
Employees Worked With
Jacob Swaim, Jena Brown
August 18, 2019
Excellent service! My experience with Annapolis Hyundai was great on all counts. I have had my vehicle serviced at other dealerships in the past and was hesitant due to My experience with Annapolis Hyundai was great on all counts. I have had my vehicle serviced at other dealerships in the past and was hesitant due to bad experiences. I was pleasantly surprised at the exceptional customer service and frequent updates on the status of my vehicle while in the care of Annapolis Hyundai. I live in Baltimore and this was worth the extra drive to be sure my vehicle was in the best care. I will definitely be taking my Hyundai to this dealership from here on out. More
by bplummer0
Employees Worked With
Jacob Swaim, Jena Brown
