Annapolis Hyundai

Great Experience -Regina Shawn, thank you for making my car buying Experience a pleasant one, the staff was friendly as well. I also like the fact that Shawn did not pressure Shawn, thank you for making my car buying Experience a pleasant one, the staff was friendly as well. I also like the fact that Shawn did not pressure me but made sure he made every option available and worked with me until I was comfortable with my decision. I would definitely go back. More

Easy, Relaxed, Friendly, Great Conversation Easily the best new car buying experience I have ever had. Paul (Seabiscuit) was great. We received everything we asked for and drove away happy and s Easily the best new car buying experience I have ever had. Paul (Seabiscuit) was great. We received everything we asked for and drove away happy and satisfied! More

Great Experience at Annapolis Hyundai My wife and I purchased a Tucson from Shawn and Annapolis Hyundai. We had a great experience with Shawn and all of the other associates involved in th My wife and I purchased a Tucson from Shawn and Annapolis Hyundai. We had a great experience with Shawn and all of the other associates involved in the process. We never felt pressured to buy and Shawn worked with us on several cars, giving us prices and financing options. We also love the Tucson. Thank you for a great experience. More

7500 mile checkup/tire repair I’ve never been one who used a dealership to service my vehicles. They were always overpriced, too busy, and indifferent. Not so at Annapolis Hyundai. I’ve never been one who used a dealership to service my vehicles. They were always overpriced, too busy, and indifferent. Not so at Annapolis Hyundai. I’ve bought two cars there, both Santa Fe Sports. The second of which I was’nt even in the market for, as my first was only three years old. We were there for a service call and wound up with a brand new upgraded vehicle. Amazingly, it cost us nothing out of pocket, and the payment was lower. I can tell you that has never happened to me before, and I doubt it will again. As for service, that’s the only place I take my car to, and have since I purchased the first. Everybody there is polite, friendly, and helpful, as well as professional. We had our car there on Monday for it’s 7500 mile checkup. The gentleman in service who took care of us, I believe his name is Jacob Swaim, is an example. He was, as always, easy to deal with, knowledgeable and friendly, making sure to explain what was being done, including a recall that we knew nothing about, explaining any costs, and having a slow tire leak fixed for us. I recognize that they are a business, and as such must make money, but I’ve never felt taken advantage of there, which I have elsewhere. I will continue to be a patron. More

Check engine light on - service encounter excellent Dropped auto in the evening, had it back by 2 the next day. Jacob fully explained the problem in a way I could understand. I totally trust the techs - Dropped auto in the evening, had it back by 2 the next day. Jacob fully explained the problem in a way I could understand. I totally trust the techs - with what i would call an "outside the box" approach - moving spark plugs around to determine the cause of the problem. More

New car purchase My wife and I went to the dealership on the Wednesday before Thanksgiving having only decided that morning to shop for a new car. We were very pleased My wife and I went to the dealership on the Wednesday before Thanksgiving having only decided that morning to shop for a new car. We were very pleased with how well we were treated by everyone in the sales department. The whole process was surprisingly efficient and we were not subjected to any hard upsells for additional products or services that we have experienced at other dealers. Our salesperson Adam was knowledgeable and extremely helpful throughout the process. More

Great customer service. Both the salesperson and the finance person were excellent. Adam was excellent and very responsive with giving us a fair price and finding exactly wha Both the salesperson and the finance person were excellent. Adam was excellent and very responsive with giving us a fair price and finding exactly what we were looking for. Michele in finance was very communicative and helpful through the payment process. More